Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Rice

Tulsa,OK

Summary

Proactive Risk Manager and Financial Operations Manager with extensive experience in risk mitigation, compliance monitoring, and operational efficiency. Proven success in developing strategic plans, enhancing risk identification processes, and improving customer satisfaction. Bringing strong analytical skills and a commitment to promoting risk awareness and accountability.

Overview

16
16
years of professional experience

Work History

Risk Manager

Therapy Brands Holdings
Remote
11.2022 - Current
  • Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
  • Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
  • Enhanced risk identification processes for early detection and mitigation of potential threats.

Financial Operations Manager

Global Technology Partners
Tulsa, OK
08.2012 - 04.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and implemented strategies to maximize customer satisfaction.

Branch Manager

IBC Bank
Tulsa, OK
06.2008 - 08.2012
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.

Education

No Degree - Business Administration

University of Oklahoma
Norman, OK

High School Diploma -

Okay High School
Okay, OK
05.2003

Skills

  • Internal Controls
  • Risk Mitigation
  • Compliance Monitoring
  • Case analysis
  • Operational Efficiency
  • Transaction monitoring
  • Payment Processing
  • Dispute Resolution
  • Chargeback Prevention
  • Chargeback Analysis

Timeline

Risk Manager

Therapy Brands Holdings
11.2022 - Current

Financial Operations Manager

Global Technology Partners
08.2012 - 04.2023

Branch Manager

IBC Bank
06.2008 - 08.2012

No Degree - Business Administration

University of Oklahoma

High School Diploma -

Okay High School
Kyle Rice