Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
11
11
years of professional experience
Work History
Night Auditor
Extended Stay America
07.2024 - Current
Entered customer data into room system and updated information whenever patrons changed rooms.
Kept accounts in balance and ran daily reports to verify totals.
Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Oversaw night auditing of daily room occupancy and hotel revenue.
Barista
Starbucks Coffee Company
08.2023 - 09.2025
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Controlled line and crowd with quick, efficient service.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Operated espresso machines and commercial coffee brewers to create beverages.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Server
BJ's Brewhouse
09.2022 - 08.2023
- Identified and maximized sales opportunities, and increased customer retention rates.
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
- Handled food with sanitation and safety in mind.
Busser
The Cheesecake Factory
08.2017 - 09.2022
- Clearing off and sanitizing tables for the next group of customers
- Disposing of trash and other waste
- Keeping the restaurant stocked with adequate supplies, such as plates, glasses, silverware, and napkins.
Seasonal Keyholder
Perry Ellis
11.2018 - 01.2019
- Supervised team when store manager was absent.
- Gave great customer service to all customers by helping assist with their selections
- Closed store in absence of store manager and ASM
Sales Associate
Hallmark
02.2016 - 08.2016
- Provide exceptional service to customers by assisting them with selections in the store.
- Knowledge of operating a standard cash register on a daily basis.
- Sufficient product knowledge of all Hallmark products.
- Training in all aspects of Loss Prevention and how to apply this during my shift.
- Responsible for signing customers up on a rewards program daily.
- Responsible for assisting in the visual aspect of the store appearance and daily operations of the store.
- General light house keeping of the store before and after operating hours.
Courtesy Clerk
Safeway
01.2015 - 02.2016
- Provided exceptional customer service to shoppers by implementing Safeway’s core values in their shopping experience.
- On a daily rotation to retrieve shopping carts to store.
- Assisted in cleaning of the store appearance by sweeping the store and running back products to their appropriate section
- Bagged and assisted with carry outs to customers
- Stocked the registers with tape, bags and supplies when needed.