KYLE RIESCH
GELNOLDEN,PA
Summary
Driven and meticulous, I leveraged strong work ethic and customer service excellence at Beauty Clean Housekeeping, enhancing guest satisfaction and cleanliness standards. Skilled in chemical handling and quality assurance, I significantly improved operational efficiency. My leadership at Goodwill further honed my ability to drive team success and implement effective quality controls. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
15
15
years of professional experience
Work History
Lead Professional House Cleaner
Beauty Clean Housekeeping
06.2021 - 08.2024
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Supervisor
Goodwill
07.2018 - 06.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
Maintenance Crew Member
Residents at Glen Riddle
12.2015 - 02.2018
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Followed routine maintenance checklist.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Installed new locks, door handles, and door closers.
Crew Member
Wendy's
09.2013 - 12.2015
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
- Completed milkshakes and ice cream desserts for customers.
- Prepared salads, soups and sandwiches for customers.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Ma
McDonald's
09.2009 - 06.2013
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Interboro Senior High School
Prospect Park, PA06.2013
Skills
- Strong Work Ethic
- Pressure Washing
- Upholstery Cleaning
- Window Cleaning
- Residential Cleaning
- Supply Inventory Management
- Guest Relations
- Customer Service
- Cleaning techniques
- Restroom detailing
- Cleaning bathrooms
- Cleaning and organizing abilities
- Teamwork
- Waste disposal
- Housekeeping
- Resident support
- Chemical Handling
- Quality Assurance Controls
- Customer-Oriented
- Quality Assurance
Timeline
Lead Professional House Cleaner
Beauty Clean Housekeeping
06.2021 - 08.2024
Supervisor
Goodwill
07.2018 - 06.2021
Maintenance Crew Member
Residents at Glen Riddle
12.2015 - 02.2018
Crew Member
Wendy's
09.2013 - 12.2015
Crew Ma
McDonald's
09.2009 - 06.2013
High School Diploma -
Interboro Senior High School
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