Kyle Robb
Rogersville,AL
Summary
Dynamic Fire Alarm Technician with extensive experience at Fire Pro LLC, specializing in fire alarm installation and system troubleshooting. Proven track record of enhancing safety through effective communication and adherence to NFPA codes. Skilled in equipment programming and fostering teamwork, resulting in improved operational efficiency and customer satisfaction. Trained in Vesda systems and most fire Alarm panels. I have worked on most fire alarm systems in my years of experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Fire Pro LLC
Madison, AL
09.2023 - Current
- Maintained NICET (National Institute for Certification in Engineering Technology) Level Number Fire Alarm Certification.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Documented service activities and maintained accurate records of installations.
- Trained junior technicians on equipment operation and safety protocols.
- Led projects involving upgrades to existing fire alarm systems for improved functionality.
- Developed standard operating procedures to enhance operational efficiency in installations.
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Responded to maintenance calls and troubleshot devices.
- Conducted comprehensive training sessions for new technicians, resulting in increased efficiency and knowledge within the team.
- Contributed to a safe working environment by following established safety protocols during every task.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Read and understood product manuals and blueprints.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed and tested fire detection and suppression systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
- Adhered to strict industry codes and regulations while performing installations or repairs, minimizing risk exposure for both clients and the company.
- Maintained accurate inventory counts of all required tools and materials, ensuring availability for each project.
- Diagnosed and repaired complex issues with fire alarm equipment, contributing to a safer environment for occupants.
- Performed annual inspections on fire and security alarm systems.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Assisted in the development of company policies and procedures related to fire alarm installation and maintenance, promoting consistency across all projects.
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
- Identified potential hazards while conducting site visits, recommending appropriate corrective actions to clients to improve overall safety levels.
- Stayed informed about the latest industry trends and technologies by attending workshops, trade shows, and other educational opportunities.
- Supported project managers in scheduling tasks, ordering materials, coordinating with subcontractors, assisting in successful project completion.
- Assisted sales teams in developing accurate cost estimates for potential projects based on site assessments and client needs.
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
- Increased customer satisfaction by addressing emergency service calls in a timely manner and resolving issues efficiently.
- Coordinated with other contractors on large-scale projects to ensure seamless installation and integration of fire alarm systems into existing structures.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Improved overall efficiency by implementing standardized procedures for installing various types of fire alarm equipment.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Demonstrated features and functionality of alarm systems to customers.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
- Installed fire alarm systems in residential and commercial properties.
- Conducted routine inspections and maintenance of fire alarm equipment.
- Assisted in troubleshooting and resolving system malfunctions efficiently.
- Collaborated with team members to ensure compliance with safety standards.
Fire Alarm Technician
Global Fire
Florence Alabama
10.2017 - 09.2023
- Documented service activities and maintained accurate records of installations.
- Trained junior technicians on equipment operation and safety protocols.
- Led projects involving upgrades to existing fire alarm systems for improved functionality.
- Developed standard operating procedures to enhance operational efficiency in installations.
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Responded to maintenance calls and troubleshot devices.
- Conducted comprehensive training sessions for new technicians, resulting in increased efficiency and knowledge within the team.
- Contributed to a safe working environment by following established safety protocols during every task.
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Read and understood product manuals and blueprints.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed and tested fire detection and suppression systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
- Adhered to strict industry codes and regulations while performing installations or repairs, minimizing risk exposure for both clients and the company.
- Maintained accurate inventory counts of all required tools and materials, ensuring availability for each project.
- Diagnosed and repaired complex issues with fire alarm equipment, contributing to a safer environment for occupants.
- Performed annual inspections on fire and security alarm systems.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Assisted in the development of company policies and procedures related to fire alarm installation and maintenance, promoting consistency across all projects.
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
- Identified potential hazards while conducting site visits, recommending appropriate corrective actions to clients to improve overall safety levels.
- Stayed informed about the latest industry trends and technologies by attending workshops, trade shows, and other educational opportunities.
- Supported project managers in scheduling tasks, ordering materials, coordinating with subcontractors, assisting in successful project completion.
- Assisted sales teams in developing accurate cost estimates for potential projects based on site assessments and client needs.
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
- Increased customer satisfaction by addressing emergency service calls in a timely manner and resolving issues efficiently.
- Coordinated with other contractors on large-scale projects to ensure seamless installation and integration of fire alarm systems into existing structures.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Improved overall efficiency by implementing standardized procedures for installing various types of fire alarm equipment.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Demonstrated features and functionality of alarm systems to customers.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
- Installed fire alarm systems in residential and commercial properties.
- Conducted routine inspections and maintenance of fire alarm equipment.
- Assisted in troubleshooting and resolving system malfunctions efficiently.
- Collaborated with team members to ensure compliance with safety standards.
Welder
Fire Pro LLC
Madison, AL
10.2011 - 10.2017
- Operated MIG and TIG welding equipment for precision metal fabrication.
- Interpreted blueprints and technical drawings to execute welding projects accurately.
- Maintained a clean and organized work area to ensure safety compliance.
- Collaborated with team members to complete welding tasks efficiently under tight deadlines.
Fire Alarm Technician
Fire Pro LLC
Madison, AL
10.2011 - 10.2017
- Installed fire alarm systems in residential and commercial properties.
- Conducted routine inspections and maintenance of fire alarm equipment.
- Assisted in troubleshooting and resolving system malfunctions efficiently.
- Collaborated with team members to ensure compliance with safety standards.
Education
GED - Welding
Allen Thorton
Killen, AL06.2003
Skills
Smoke control systems
System troubleshooting
Emergency lighting systems
Fire alarm installation
Fire alarm systems
Fire alarm programming
Installation and repairs
Panel terminations
Low-voltage systems
Written and verbal communication
Professional communication
OSHA 10
Specification and schematics assessments
Intrusion detection systems
Blueprint reading
Field device terminations
Equipment testing
Schematic reading
Building automation systems
NFPA
Effective customer communication
Equipment programming and calibrating
Fire suppression systems
Alarm installations and servicing
Alarm testing
Voice evacuation systems
National fire protection association codes
Control panel operation
Fire alarm networking
Fire alarm inspection
Fire alarm system wiring
System repair
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills
Team collaboration
Active listening
Effective communication
Decision-making
Detail-oriented
Physical fitness
Team building
Task prioritization
Self motivation
Technical troubleshooting
Interpersonal skills
Client relations
Analytical thinking
Risk assessment
Professionalism
Quality control
Time management abilities
Continuous improvement
Project management
Troubleshooting
Vehicle operation
Professional demeanor
Problem-solving aptitude
Equipment calibration
Mechanical aptitude
Technical documentation
Codes compliance
Analytical skills
Regulatory compliance
Alarm installation
Network installation
Trained in VESDA systems
Certification
Vesda Training
Siemens Training
OSHA Training
CWSI Training
Fire Suppression Training
Timeline
Fire Alarm Technician
Fire Pro LLC
09.2023 - Current
Fire Alarm Technician
Global Fire
10.2017 - 09.2023
Welder
Fire Pro LLC
10.2011 - 10.2017
Fire Alarm Technician
Fire Pro LLC
10.2011 - 10.2017
GED - Welding
Allen Thorton