Kyle Robey
Kennewick,WA
Summary
I am a professional flooring expert with strong craftsmanship and precision. I am skilled in the installation, repair, and maintenance of various flooring types, and have a keen eye for quality and safety. I consistently deliver reliable results in dynamic environments, and am highly valued for my problem-solving abilities, effective communication, and steadfast commitment to exceeding client expectations. I am very punctual, maintain a professional appearance, and have a strong work ethic. If something is incorrect or fails, I will take immediate action to ensure that the manufacturer's specifications are met and the client is satisfied.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Farm Hand
Golden Leaf
09.2024 - Current
- Carried out daily farm tasks such as cleaning, trimming, cleaning pens to ensure animal health and welfare.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Participated in seasonal harvest activities including picking, sorting, and preparing products for market sales or storage.
- Examined plants for signs of sickness and overall health.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
Lead Flooring Installer
Northwest Restoration
12.2021 - 06.2022
- Established strong relationships with suppliers, negotiating favorable pricing terms on high-quality materials.
- Established reputation for superior craftsmanship by consistently delivering flawless flooring installations.
- Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
- Successfully met tight deadlines without sacrificing quality standards thanks to thorough planning and efficient time management.
- Promoted a positive working environment among team members through effective leadership and clear communication strategies.
- Mentored junior installers, sharing expert knowledge and techniques for achieving top-quality results.
- Reduced waste by accurately measuring spaces and optimizing material usage during installations.
- Developed customized installation plans to accommodate unique client preferences and design requirements.
- Expanded company offerings by becoming proficient in the installation of various flooring types, including hardwood, laminate, tile, and carpet.
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
- Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Maintained open communication lines with clients throughout projects, addressing concerns promptly and professionally.
Lead Flooring Installer
Parker Construction LLC
01.2017 - 05.2020
- Established strong relationships with suppliers, negotiating favorable pricing terms on high-quality materials.
- Established reputation for superior craftsmanship by consistently delivering flawless flooring installations.
- Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
- Successfully met tight deadlines without sacrificing quality standards thanks to thorough planning and efficient time management.
- Promoted a positive working environment among team members through effective leadership and clear communication strategies.
- Maintained open communication lines with clients throughout projects, addressing concerns promptly and professionally.
- Partnered with other trade professionals to address any structural or design issues that arose during installation.
- Enhanced flooring installation quality by implementing industry best practices and adhering to safety guidelines.
- Demonstrated versatility in handling a variety of projects such as residential homes, office buildings, retail stores – delivering consistent quality across all settings.
- Offered post-installation support to clients, addressing any concerns and ensuring their complete satisfaction with the final product.
- Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
- Improved flooring installation quality by using precision tools and techniques.
Flooring Installer
S.P. Carpet Pros
01.2016 - 01.2017
- Meticulously followed manufacturer guidelines during product installation processes ensuring long-lasting results that met warranty requirements.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Achieved high level of precision in tile laying, resulting in consistently positive feedback from clients.
- Achieved many bonuses for exceptional customer service and quality of installations.
Sales Supervisor /Lead Flooring Installer
Factory Direct Flooring
09.2014 - 11.2015
- Boosted sales by implementing effective training programs for new and existing employees.
- Monitored daily sales performance and provided feedback to each team member.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Installer Helper
Doug N Lew's Floorcoverings
12.2008 - 07.2014
- Maintained job site cleanliness, disposing of debris properly to minimize risks and hazards associated with cluttered workspaces.
- Assisted in the documentation and reporting of completed installations, ensuring accurate records for potential future reference or project evaluations.
- Demonstrated adaptability by quickly learning new installation techniques and methods as needed for various projects.
- Expedited project timelines by efficiently loading/unloading materials at job sites while minimizing damage or loss of inventory items during transport.
- Improved installation efficiency by assisting in the preparation and organization of necessary tools and materials.
- Supported lead installers in the accurate measurement and cutting of materials for precise fitment during installations.
- Operated tools, equipment, and machinery according to safety standards.
- Cleaned and lubricated components to maintain optimal performance.
- Cleared work sites of hazardous items.
- Operated variety of power tools and hand tools.
- Set up ladders and other access equipment.
Education
Na - Computer Networking And Security
Hackthebox.com
Online06-2025
Skills
- Excellent work ethic
- Proper tool usage
- Deadline management
- Installation management
- Carpet, tile, vinyl, hardwood, land aminate knowledge of installation
- Trim work
- Waterproofing methods
- Expertise in flooring materials
- Customer service
- Store appearance and merchandising
Accomplishments
- Supervised team of 3-4 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of Springhill Suites, Courtyard hotel, and Legacy Ford showroom.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Driver's License
Bonuses
After every installation, the customer receives a phone call from a third party survey company. They ask many questions regarding professionalism, appearance, quality of installation, punctuality, etc. Rewarded with 5 consecutive months of bonuses, out of 20 other crews., for highest monthly ratings.
Languages
English
Native or Bilingual
Timeline
Farm Hand
Golden Leaf
09.2024 - Current
Lead Flooring Installer
Northwest Restoration
12.2021 - 06.2022
Lead Flooring Installer
Parker Construction LLC
01.2017 - 05.2020
Flooring Installer
S.P. Carpet Pros
01.2016 - 01.2017
Sales Supervisor /Lead Flooring Installer
Factory Direct Flooring
09.2014 - 11.2015
Installer Helper
Doug N Lew's Floorcoverings
12.2008 - 07.2014
Na - Computer Networking And Security
Hackthebox.com
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