Kyle Rode
East Stroudsburg ,PA
Summary
Dependable technicnan bringing top-notch customer relations, planning, and mechanical repair skills gained during 17 years in business. Competent in independently organizing installation and repair plans. Expert in servicing hvac and generator systems.
Overview
14
14
years of professional experience
Work History
Generator Service Technician
Critical Systems LLC
Stroudsburg, PA
05.2018 - Current
- Diagnosed and repaired critical systems to ensure optimal functionality and reliability.
- Conducted routine maintenance checks, enhancing equipment longevity and performance standards.
- Trained junior technicians on troubleshooting techniques and safety protocols, fostering team efficiency.
- Collaborated with engineering teams to implement system upgrades, improving operational workflows.
- Streamlined repair processes through best practices, reducing downtime by enhancing service response time.
- Led initiative for preventive maintenance schedules, significantly decreasing emergency repair incidents.
- Managed inventory of parts and tools, ensuring availability for timely service execution.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
HVAC Service Technician
RJ Groner
Stroudsburg, PA
10.2012 - 05.2018
- Diagnosed HVAC system issues using industry-standard tools and techniques.
- Performed routine maintenance on heating and cooling systems to ensure optimal performance.
- Assisted clients in selecting appropriate HVAC solutions based on requirements and budget.
- Collaborated with team members to complete complex service calls efficiently.
- Documented service reports and maintained accurate records of repairs performed.
- Led troubleshooting efforts for residential HVAC systems, achieving timely resolutions for customers.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
Education
High School or GED - undefined
East Stroudsburg South
East Stroudsburg, PA05.2011
Vocational - Auto Collision Repair
Monroe Career Technical Institute
Bartonsville, PA05.2011
Skills
HVAC installation and maintenance
Teamwork
Teamwork and collaboration
Customer service
Team player
Problem-solving
Repairs and troubleshooting
Piping and brazing
Reliability
Critical thinking
Troubleshooting components
Machine operation
Timeline
Generator Service Technician
Critical Systems LLC
05.2018 - Current
HVAC Service Technician
RJ Groner
10.2012 - 05.2018
Vocational - Auto Collision Repair
Monroe Career Technical Institute
High School or GED - undefined
East Stroudsburg South