Kyle Rodgers

Kings Carpet Cleaner

2023 - Current

Developed customized solutions for challenging stains or unique carpet materials, resulting in successful outcomes for clients.
Assisted in training new hires on proper carpet cleaning procedures, company policies, and professional conduct expectations.
Conducted pre-cleaning assessments to determine appropriate cleaning methods, providing accurate estimates and setting realistic expectations for clients.
Addressed client concerns promptly and professionally, resolving issues efficiently while maintaining a positive company reputation.
Collaborated effectively with team members to complete large-scale commercial projects on-time and within budget constraints.
Reduced customer complaints with meticulous attention to detail and adherence to high-quality standards.
Maintained a clean and organized work environment, ensuring the safety of both team members and clients during service appointments.
Participated in ongoing professional development opportunities, expanding knowledge and skill set while staying up-to-date on industry advancements.
Managed inventory of supplies and equipment, ensuring adequate resources were available for each job without unnecessary waste or expense.
Effectively removed allergens such as pet dander, dust mites, pollen from carpets using advanced HEPA filtration systems.
Upheld strict quality control standards by conducting regular reviews of completed jobs, identifying areas for improvement or re-cleaning as needed.

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