Kyle Rojem
Clinton Township
Summary
Detail-oriented professional with a strong background in customer support and patient care, excelling in fast-paced environments. Proven ability to enhance client experiences through excellent communication and organizational skills, leading to expedited loan processing at Quicken Loans. Proficient in Microsoft Office, with a commitment to reliability and teamwork to achieve outstanding results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandiser
Reyes Coca Cola Bottling
05.2025 - Current
- Analyzed product placement to optimize shelf space and enhance visibility.
- Coordinated with sales teams to align merchandising strategies with promotional events.
- Oversaw inventory management, ensuring stock levels met demand and minimized waste.
- Developed visual displays that increased customer engagement and drove sales performance.
Technical Aide
Corewell Health
12.2020 - 05.2025
- Perform vital signs
- Assist bringing patients back to see the doctor
- Transport patients from Emergency Center to their inpatient rooms
- Restock rooms
- Perform CPR
- Sit for psych patients
Client Care Specialist
Quicken Loans
02.2020 - 07.2020
- Call clients and ask for documentation needed to finish their loans
- Answer phone calls and answer clients' questions regarding their loans
- Communicate with loan officers and underwriters to help clients close their loans faster
- Organize client information
Customer Service Associate
Lowe's Home Improvement
01.2016 - 01.2018
- Work the customer service desk and online fulfillment desk
- Pick customers orders and organize them in the back for customer pickup
- Answer phone calls and answer questions about issues with orders or payments
- Cashier
Education
Bachelor of Science (B.S.) - Communications Candidate
Arizona State University
Tempe, AZ12.2027
Associate in Science (A.S.) - General Studies
Macomb Community College
Clinton Township, Michigan08.2023
High School Diploma - undefined
Dakota High School
Macomb, Michigan05.2011
Skills
- Organization skills
- Microsoft office
- Microsoft outlook
- Customer support
- Teamwork and collaboration
- Attention to detail
- Time management
- Excellent communication
- Adaptability and flexibility
- Reliability
- Troubleshooting skills
Accomplishments
- ROSE Award Winner for outstanding patient care experience by an individual
- TEAM DAISY Award Winner which recognizes a nurse-led team of two or more people who demonstrate extraordinary collaboration to meet patient and family needs by going above and beyond their traditional roles.
- 2x Employee of the Month at Walgreens
Certification
Basic Life Saving (BLS)
Languages
English
Native or Bilingual
Timeline
Merchandiser
Reyes Coca Cola Bottling
05.2025 - Current
Technical Aide
Corewell Health
12.2020 - 05.2025
Client Care Specialist
Quicken Loans
02.2020 - 07.2020
Customer Service Associate
Lowe's Home Improvement
01.2016 - 01.2018
Associate in Science (A.S.) - General Studies
Macomb Community College
High School Diploma - undefined
Dakota High School
Bachelor of Science (B.S.) - Communications Candidate
Arizona State University