Pipedrive
Kyle Russell
Manager - Home Improvement Consultant at Curbio
Washington,DC
Summary
With over 15 years of experience in sales, home improvement, management, hospitality, and real estate, am well-equipped to drive the sales industry forward. Successfully closing over $25 million in home improvement projects with the team I developed, managing large staffs, flipping homes, and consistently surpassing sales quotas, I have established myself as a top performer. Sales strength lies in actively listening to clients and colleagues, and when coupled with genuine curiosity and unwavering determination almost anything is possible. The ultimate objective is to efficiently understand the needs of clients and coworkers and deliver on promises made. This principle guides me every day and is evident in the continuous success achieved by my team year after year.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Manager / Senior Home Improvement Consultant
Curbio
Washington, DC
07.2022 - Current
- Closed over 25 million in sales personally and with managed team
- Created and ran training programs for the entire sales team network, assisted with travel events, and was promoted for showing initiative in leadership roles and being a consistent top performer for years
- Elevated customer satisfaction by rapidly resolving issues, promoting transparency, and guaranteeing excellent service.
Home Improvement Consultant
Curbio
Washington, DC
09.2019 - 07.2022
- Maintained top 3 status for sales, high repeat client percentage and was promoted to management to create a new sales team
- Worked collaboratively with teams across functions to deliver tailored client solutions.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Director of Operations
Gallery O on H
Washington, DC
03.2016 - 09.2019
- All operations related to day to day functionality and presentation.
- Created systems for art shows, public and private events, weddings and client acquisition
- From lead capture to execution of events, the entire client process was created and maintained personally
- Oversaw the construction and expansion of an additional 8 thousand square feet of venue
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Day of coordinator for wedding clients
Account Executive
Sysco Baltimore
Washington, DC
09.2014 - 01.2016
- Door to door and business to business sales, responsible for 10 - 20 active clients at all times
- On site and in person sales experience and territory management were crucial to this role
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
General Manager / Director of Operations
Pie Shop DC
Washington, DC
02.2011 - 09.2014
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Controlled staffing, scheduling, training, ordering, and all daily operations for 3 locations simultaneously.
- Oversaw the creation of 2 new locations, created and implemented systems for all expansions.
Realtor
Keller Williams Capital Properties
Washington, DC
12.2010 - 01.2012
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout entire transaction process.
- Took initiative answering phones for business to lead capture and gain experience
English Language Teacher
Morrison School of English
Brazil, Brazil
04.2010 - 10.2010
- Developed a positive classroom environment by incorporating collaborative learning strategies.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Assessed student progress, providing constructive feedback to motivate improvement in language proficiency.
Realtor
Rose & Womble Realty Co.
Yorktown, VA
09.2009 - 05.2010
- Partnered with agent to create team.
- Actively visited property with clients.
- Closed first transaction within 60 days of receiving license.
Education
BA - English- Creative Writing
Virginia Tech
Blacksburg, VA 05.2004 - 05.2009
Skills
Home Improvement
Software
Salesforce
Outlook
Timeline
Manager / Senior Home Improvement Consultant
Curbio
07.2022 - Current
Home Improvement Consultant
Curbio
09.2019 - 07.2022
Director of Operations
Gallery O on H
03.2016 - 09.2019
Account Executive
Sysco Baltimore
09.2014 - 01.2016
General Manager / Director of Operations
Pie Shop DC
02.2011 - 09.2014
Realtor
Keller Williams Capital Properties
12.2010 - 01.2012
English Language Teacher
Morrison School of English
04.2010 - 10.2010
Realtor
Rose & Womble Realty Co.
09.2009 - 05.2010
BA - English- Creative Writing
Virginia Tech
05.2004 - 05.2009
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