Kyle Salazar
Burkburnett,Texas
Summary
Experienced with metal cell operations, ensuring efficient and high-quality production. Utilizes expertise in process optimization and equipment maintenance to ensure operational excellence. Track record of adhering to safety standards and precision in work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Metal Cell Operator
Howmet
Wichita Falls, TX
06.2024 - Current
- Operated metal cell equipment to ensure consistent production quality.
- Ensured all parts met established product criteria and quality standards.
- Communicate daily with supervision regarding problems, decisions, and flow requirements.
Funeral Home Worker
SCI
Wichita falls, Texas
04.2023 - 04.2024
- Performed various administrative tasks, such as typing documents and answering telephone calls.
- Obtained doctors' signatures on death certificate and complete other paperwork, such as insurance claimed forms.
- Acted as pallbearer.
- Performed general maintenance tasks for funeral homes, such as maintaining equipment and caring for funeral grounds.
- Delivered floral arrangements and other items to family members of deceased.
- Performed variety of tasks during funerals to assist funeral directors and to ensure that services ran smoothly and as planned.
Customer Service Representative
YMCA
Wichita Falls, Texas
12.2022 - 04.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Resolved customer complaints promptly and efficiently.
- Provided account information to customers and explained bill service policies and customer rights.
- Complied with corporate and regulatory policies regarding information confidentiality and privacy.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
Admissions Counselor
Mid-America Christian university
Oklahoma City, Oklahoma
09.2020 - 05.2021
- Provided counseling and guidance to prospective students on the admissions process.
- Analyzed transcripts of incoming students and evaluated test scores against university standards.
- Utilized customer service skills to respond to inquiries from students, parents, school counselors, and other stakeholders in a timely manner.
- Managed recruitment events such as open houses, campus tours, and information sessions.
- Coordinated communication between Admissions Office staff members on student application status updates.
Skills
- Attention to detail
- Professional demeanor
- Multitasking abilities
- Team collaboration
- Customer service
- Guest Assistance
- Guest Interaction
- Workplace safety
- Machine operation
Certification
Foundations of cybersecurity
Timeline
Metal Cell Operator
Howmet
06.2024 - Current
Funeral Home Worker
SCI
04.2023 - 04.2024
Customer Service Representative
YMCA
12.2022 - 04.2023
Admissions Counselor
Mid-America Christian university
09.2020 - 05.2021