Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kyle Sams

Benton,KY

Summary

Proactive with expertise in delivering support services and resolving customer complaints. Trained in support software and de-escalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders, and updating documentation.

Overview

9
9
years of professional experience

Work History

Line Worker

Pilgrim Pride
Hickory, KY
08.2019 - Current
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Inspected products and machines to maintain quality and efficiency.

Motor Transport Operator (88M)

US Army National Guard
West Paducah, KY
12.2017 - Current
  • Managed loading, unloading, and safety of all personnel, cargo, and equipment.
  • Inspected vehicles and completed daily maintenance actions.
  • Operated with safety and skill to avoid accidents and delays.
  • Reported defects, damage, and accidents to proper personnel.

Client Service Representative

CFSB
Benton, KY
06.2018 - 06.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Introduced clients to available online resources and services to increase convenience.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Marshall County High School
Benton, KY
05.2017

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Dedicated and Strong Work Ethic
  • Upbeat and Positive Personality
  • Information Updates
  • Account Management
  • Data Entry and Maintenance

Accomplishments

  • Armed Forces Service Medal
  • Army Accommodation Medal
  • Army Achievement Medal

Timeline

Line Worker

Pilgrim Pride
08.2019 - Current

Client Service Representative

CFSB
06.2018 - 06.2019

Motor Transport Operator (88M)

US Army National Guard
12.2017 - Current

High School Diploma -

Marshall County High School

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Kyle Sams