Kyle Schilter
Port Washington,WI
Summary
Versatile and results-oriented professional with a strong foundation in sales, business management, and strategic leadership. Proven ability to drive growth, enhance operational efficiency, and build strong relationships across diverse industries. Seeking to leverage extensive experience in a new career path.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
Powersports Company
08.2023 - Current
- Led restructuring and scaling of operations for two stores under one company
- Managed P&L and budget forecasting, driving financial responsibility and reducing costs by 60%
- Increased sales volume and margins across multiple departments
- Implemented new profit-generating departments, achieving continued success
- Achieved manufacturer awards and increased market share
Manager
Cedar Creek Motorsports
04.2022 - 08.2023
- Drove process changes to enhance productivity and exceed departmental goals by 30%
- Analyzed business performance, identifying, and implementing improvement areas
- Collaborated across departments to expand organizational capacity and achieve common goals
- Trained and coached employees, reducing process bottlenecks and improving performance
Dealertrack F&I Account Manager
Cox Automotive
04.2021 - 04.2022
- Retained and grew digital contracting volume for automotive dealers
- Increased digital contracting by 66% throughout region
- Prospected new dealers, growing installations on Dealertrack F&I platform
- Provided creative solutions to meet dealer business objectives
- Built strong relationships with clients, enhancing account performance and satisfaction.
Senior Retail Relationship Manager
Huntington National Bank
10.2018 - 04.2021
- Developed and cultivated relationships with new and existing clients
- Cross-sold banking products and services, achieving client satisfaction and loyalty
- Collaborated with business departments to provide efficient client value
- Monitored KPIs to ensure achievement of business objectives and increase loan originations by 47%
F&I Director
Ernie Von Schledorn Volkswagen, Buick & GMC
05.2016 - 10.2018
- Managed finance department operations for two stores
- Secured and finalized finance and insurance transactions legally and ethically
- Trained sales and finance staff, enhancing profitability by $200 per transaction while also improving customer service
- Established strong relationships with lenders, ensuring compliance with financial policies.
Salesman and Service Advisor
Cedar Creek Motorsports
05.2012 - 10.2013
- Top salesman, providing excellent customer experience and guiding customers through sales process
- As service advisor, scheduled work for six technicians, translated customer concerns effectively, and increased average r.o. labor by $100 per ticket
- Upsold necessary repairs, contributing to department revenue and customer satisfaction.
Performance Mechanic & Dyno Specialist
Suburban Motors Harley-Davidson
12.2005 - 11.2010
- Performed performance engine builds, dyno tuning, and custom fabrication work
- Backed up the main service department during peak times
- Successfully sold engine upgrades and accessories, contributing to revenue growth
- Delivered high-quality service and custom solutions, enhancing customer satisfaction.
Education
Associate of Applied Science - Business Management
Milwaukee Area Technical College
Milwaukee, WI05.2022
Technical Certification - Motorcycle Repair & Maintenance
MMI
Phoenix, AZ07.2005
Skills
- Business Restructuring & Scaling
- Revenue Growth & Profitability
- Strategic Planning & Execution
- Financial Management & Budgeting
- Team Leadership & Development
- Relationship Building & Stakeholder Management
- Process Improvement & Optimization
- Cross-functional Collaboration
Certification
- Total Management One, Spader Business Management, 02/01/24
- Leadership Breakthrough One, Rapport Leadership, 01/01/24
Clubs Associations
Leadership Beaver Dam, Beaver Dam Chamber of Commerce, 09/01/23
Timeline
General Manager
Powersports Company
08.2023 - Current
Manager
Cedar Creek Motorsports
04.2022 - 08.2023
Dealertrack F&I Account Manager
Cox Automotive
04.2021 - 04.2022
Senior Retail Relationship Manager
Huntington National Bank
10.2018 - 04.2021
F&I Director
Ernie Von Schledorn Volkswagen, Buick & GMC
05.2016 - 10.2018
Salesman and Service Advisor
Cedar Creek Motorsports
05.2012 - 10.2013
Performance Mechanic & Dyno Specialist
Suburban Motors Harley-Davidson
12.2005 - 11.2010
Associate of Applied Science - Business Management
Milwaukee Area Technical College
Technical Certification - Motorcycle Repair & Maintenance
MMI
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