Kyle Schmidt
Dundee,IL
Summary
Motivated worker with experience in operations and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
International Sales Executive
Total Quality Logistics Inc.
04.2023 - Current
- Acquired 28 new clients resulting in increased revenue and improved customer satisfaction scores.
- Enhanced customer satisfaction through continuous improvements in product offerings and delivery methods.
- Collaborated with internal departments such as accounting, operations, and marketing to ensure seamless operations across all aspects of international sales efforts.
Ocean Export Team Lead
DSV Air & Sea
10.2019 - 04.2023
- Supervised team of 12 focused on operations and client development
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
Ocean Export Agent
Rotra, LLC
05.2018 - 10.2019
- Reduced shipment delays by proactively addressing potential issues and maintaining clear communication with clients.
- Enhanced operational efficiency by regularly reviewing procedures and suggesting improvements where necessary.
- Played a key role in conflict resolution between parties involved in the export process, facilitating open communication and collaborative problem-solving efforts.
Education
High School Diploma -
Harry D. Jacobs H.S.
Algonquin, IL06.1998
Skills
- Problem-solving abilities
- Conflict resolution
- Project management
- Organizational skills
- Team leadership
- Analytical thinking
- Customer relationship management
- Relationship building
Timeline
International Sales Executive
Total Quality Logistics Inc.
04.2023 - Current
Ocean Export Team Lead
DSV Air & Sea
10.2019 - 04.2023
Ocean Export Agent
Rotra, LLC
05.2018 - 10.2019
High School Diploma -
Harry D. Jacobs H.S.
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