- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
Kyle Shelton
New Vienna
Summary
Proven track record in customer service and account management, adept at building relationships and resolving issues. Skilled in forklift operation and team collaboration, committed to delivering exceptional results.
Information technology professional with extensive experience in computer repair and maintenance. Known for delivering reliable technical support and ensuring optimal system performance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in hardware diagnostics and software troubleshooting.
Overview
20
20
years of professional experience
Work History
Forklift Operator
R&L Carriers
10.2024 - 04.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Retail Sales Specialist
Oreilly Auto Pats
03.2024 - 10.2024
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Automotive Mechanic
Shelton Automotive and Diesel
01.2005 - 01.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
Account Manager
Uhr Rents
03.2011 - 01.2012
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
High School Diploma -
ECOT
Columbus, OH06-2005
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Customer service
- Money handling
- Staff training and development
- Staff supervision
Interests
Timeline
Forklift Operator
R&L Carriers
10.2024 - 04.2025
Retail Sales Specialist
Oreilly Auto Pats
03.2024 - 10.2024
Account Manager
Uhr Rents
03.2011 - 01.2012
Automotive Mechanic
Shelton Automotive and Diesel
01.2005 - 01.2024
High School Diploma -
ECOT
Similar Profiles
Kory SteinkeKory Steinke
Dock Worker at R&L CarriersDock Worker at R&L Carriers
Tracey EsterlyTracey Esterly
Customer Service Representative at R&L CarriersCustomer Service Representative at R&L Carriers
Archer FreireArcher Freire
Forklift Operator III at R&L CarriersForklift Operator III at R&L Carriers