Kyle Sheppard
Zachary,LA
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and helping grow and maintaining businesses.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lawn Care Business Owner
Mow Positive Landscaping
Zachary , LA
2019.03 - Current
- Developed and implemented a comprehensive lawn care plan tailored to each customer's needs.
- Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential properties.
- Inspected properties before beginning work to identify existing issues or special requirements.
- Arranged shrubs and flowers to create landscape effects.
- Installed irrigation systems, rock gardens to simplify watering needs.
Administrative Assistant
Brown Industries
Baton Rouge , LA
2021.09 - 2022.02
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Material Handler
APTIM Maintenance
Plaquemine , LA
2019.09 - 2021.03
- Received and distributed incoming materials to designated areas.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Maintained accurate inventory records of all received items.
Resident Advisor
Heritage ranch children's home
Zachary , LA
2018.01 - 2019.02
- Provided assistance to the house parents and other program staff
- Write and document daily, weekly and monthly reports for licensing
- Assist social worker/ counselor with group meetings with residents on campus
- On-call support
- Transport residents to and from campus
- Developed positive relationships with all students living on campus through regular contact and communication.
- Responded promptly and professionally to emergency situations on campus.
Pricing Associate
Rouse's Supermarket
Zachary , LA
2017.05 - 2019.01
- Run cash registers in emergency situations
- Operated forklift and pallet jack to transport heavy loads.
- Provided support during audits by preparing documents related to pricing policies and procedures.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Inspected merchandise for quality defects, disposing of damaged items as instructed by supervisors.
Warehouse Associate
Brahma Group Inc
Gonzales , LA
2016.01 - 2016.11
- Offsite Fire watch assistance
- Maintained accurate inventory records through manual and computerized systems.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
Cashier/Customer Service Manager/Stocker
Leblanc's grocery
Zachary , LA
2012.08 - 2016.01
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures and customer services.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Education
High School Diploma -
Zachary High School
Zachary, LA05.2011
Skills
- Customer Service
- Project Management
- Quality Assurance
- Financial Management
- Employee Development
- Employee Training
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Public Speaking
- Bookkeeping
- Incident Response
Certification
February 2019 to February 2020
Mandated Reporter
January 2019 to January 2019
Timeline
Administrative Assistant
Brown Industries
2021.09 - 2022.02
Material Handler
APTIM Maintenance
2019.09 - 2021.03
Lawn Care Business Owner
Mow Positive Landscaping
2019.03 - Current
Resident Advisor
Heritage ranch children's home
2018.01 - 2019.02
Pricing Associate
Rouse's Supermarket
2017.05 - 2019.01
Warehouse Associate
Brahma Group Inc
2016.01 - 2016.11
Cashier/Customer Service Manager/Stocker
Leblanc's grocery
2012.08 - 2016.01
High School Diploma -
Zachary High School
February 2019 to February 2020
Mandated Reporter
January 2019 to January 2019
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