Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Utilities Maintenance Technician
Manatee County Utilities
12.2021 - Current
Maintain, repair, install and replace key components in the sewer collections system. (i.e. manhole rim and covers, pre-cast manholes, wastewater mainlines & service lines, wastewater cleanouts, wastewater force main lines, wastewater A.R.V's, and wastewater valves.)
Operation and use of heavy machinery. (i.e. back-hoes, track-hoes, forklifts, front-end loaders, and truck cranes.)
Operation and use of CDL required vehicles. (i.e. dump trucks, dump trucks with trailers, and work trucks with trailers; hauling heavy equipment and materials.)
Trained new employees on proper use and care of tools, machinery, and safety protocols.
Operated various hand and power tools to complete repairs.
Followed instructions from supervisor regarding daily job tasks and duties.
Positively engaged with customers and maintained professional appearance as a member of public service.
Handyman
Self Employed
06.2020 - 12.2021
Remodeled bathrooms, kitchens, and other living spaces.
Removed and reinstalled residential homes and commercial business's plumbing services and water lines.
Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
Improved client satisfaction by providing timely and quality handyman services for various home repairs.
Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
Supervised employees with the performance of work tasks, materials required, and time efficiency while maintaining a positive work environment.
Roofing Foreman
Rainwater And Sons Contractors
11.2018 - 05.2020
Enhanced team productivity by implementing efficient work schedules and assigning tasks based on individual strengths.
Ensured high-quality workmanship for all roofing projects by closely supervising the team and providing clear instructions.
Reduced material waste by accurately measuring and cutting materials, leading to cost savings for clients.
Conducted thorough inspections of completed projects, identifying any necessary repairs or modifications to guarantee quality results.
Streamlined job site organization by maintaining clean work areas and regularly updating inventory counts for supplies and tools.
Maximized roof longevity with proper installation of various roofing materials such as asphalt shingles, metal panels, single-ply membranes, and built-up roofs.
Optimized roof system performance through routine maintenance services including cleaning gutters, repairing leaks, replacing damaged components, and performing general inspections.
Contributed to business growth by providing excellent customer service and consistently receiving positive feedback from clients.
Spoke with roofing customers and answered questions regarding concerns and requests.
Communicated effectively with team members, guiding crew in roof installations and repair work.
Oversaw daily operations at site, keeping team production moving at optimal pace.