Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Sherwood

Shelby,MI

Summary

Dynamic professional with a strong background in security and customer service, honed at Muskegon Correctional Facility. Proven ability to enforce policies with integrity while maintaining safety. Skilled in emergency response and verbal communication, consistently enhancing operational efficiency and fostering positive relationships with clients and colleagues.

Overview

6
6
years of professional experience

Work History

Corrections Officer

Muskegon Correctional Facility
07.2023 - Current
  • Monitored inmate behavior to maintain safety and security within correctional facility.
  • Assisted in conducting routine inspections of facilities and equipment for safety compliance.
  • Learned and adhered to established protocols for emergency response situations.
  • Supported staff in managing daily operations and maintaining order among inmates.
  • Participated in training sessions on conflict resolution and de-escalation techniques.

Sales Associate

Meijer
03.2022 - 07.2023
  • Curated personalized shopping experiences based on client preferences and lifestyle needs.
  • Managed inventory selection, ensuring optimal product availability and quality for customers.
  • Analyzed customer feedback to refine service strategies and improve overall shopping satisfaction.
  • Trained new team members on best practices in online shopping protocols and customer service techniques.

Online Grocery Associate

Walmart
10.2019 - 03.2022
  • Coordinated online order fulfillment processes to ensure timely delivery of groceries.
  • Streamlined inventory management using digital tracking systems to maintain stock accuracy.
  • Trained new associates on operational procedures and customer service best practices.
  • Monitored quality control standards for perishable items, ensuring freshness and safety compliance.

Retail Associate

Double JJ Resort
07.2019 - 10.2019
  • Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
  • Maintained accurate inventory levels through regular stock assessments and timely reordering processes.
  • Trained new associates on product knowledge, sales techniques, and store policies to ensure consistency.
  • Streamlined checkout processes by efficiently managing register operations during peak hours.

Education

High School Diploma -

Shelby High School
Shelby, MI

No Degree - Information Technology

Southern New Hampshire University
Hooksett, NH

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Policy enforcement
  • Discretion and confidentiality
  • Integrity and honesty

Timeline

Corrections Officer

Muskegon Correctional Facility
07.2023 - Current

Sales Associate

Meijer
03.2022 - 07.2023

Online Grocery Associate

Walmart
10.2019 - 03.2022

Retail Associate

Double JJ Resort
07.2019 - 10.2019

High School Diploma -

Shelby High School

No Degree - Information Technology

Southern New Hampshire University

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Kyle Sherwood