Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle L Shuman

Baltic,OH

Summary

My objective is to accelerate and succeed in the world of business and to gain the experience and knowledge needed to become a successful Entrepreneur.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Crew Member

Bellstores, DQ
04.2024 - Current
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean and sanitary image
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Addressed guest needs, questions, or concerns to ensure optimum dinning experience for guests

Freelancer

Media Star, LLC
11.2022 - Current
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Managed digital marketing initiatives in accordance with consumer targets and needs.
  • Created and managed project plans, timelines and budgets.
  • Photographed stunning images for variety of projects.
  • Collaborated with other photographers and videographers to capture special events.
  • Generated cost-effective solutions for client's photography needs.
  • Facilitated printing of images for client's portfolio.
  • Explained digital marketing concepts to help clients find success.
  • Designed icons and animations that were used in print and digital marketing campaigns.

Freelancer

Nerdi
11.2022 - Current
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Created and managed project plans, timelines and budgets.
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Contributed to project cost estimates and budgets based on assessment of client needs.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Conducted research on network products, Hardware, Software, Full Stack Development, and various technology standards to ensure clients tech stacks are at the cutting edge of performance and security.

General Laborer

SafeClean
03.2023 - 10.2023
  • Cleaned and sanitized clients offices and work areas
  • Maintained clean, neat, and professional entrances.
  • Kept building entryway glass clean and polished for professional presentation.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Cleaned building floors by sweeping, mopping, and scrubbing, vacuuming floors, carpets, and rugs.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to company policies for appearance, thoroughness, and facility security.

Product Support & Marketing Specialist

Truck Sales & Service, Inc.
01.2022 - 11.2022
  • Provided customer support as the Connected Tech Expert for all digital diagnostic tools and software
  • Assisted the Parts Department with customer accounts by offering them secondary support and sales solutions such as OEC RepairLink to better manage customer orders and parts needs
  • Maintained customer relationships and satisfaction through regular consultation about the customers fleet sales, support, and maintenance needs.

Office Assistant

Bales Enterprises
06.2021 - 01.2022
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to company owner.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Input data into spreadsheets and databases.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Audited, Identified, researched, and resolved project bid and billing variances to maintain project costing and billing accuracy.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Filed paperwork and organized computer-based information.
  • Delivered consulting services to advise owner on business strategies and best practices.

Driver

Village Baking Co
06.2019 - 06.2021
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Managed customer inquiries and complaints in polite and professional manner and promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Front Office Administrator

Yoder Laser Concrete
03.2018 - 02.2019
  • Bookkeeping, Customer, Office, Employee Support, Internal I.T
  • Support

Copy and Print Associate

Staples
07.2017 - 03.2018
  • Assisted customers with their print and marketing needs, Editing and Design consultation and services Socially Adaptive, Tended to the order of production and managed incoming projects

Teller

PNC Bank
07.2016 - 03.2017
  • Assisted customer with banking transactions, Offered additional products/services based on customer need, Attended to telephone banking needs and scheduling appointments

Gen. Laborer/Proj. Mgt

DYP Inc
09.2013 - 05.2016
  • Managed all printed projects and deadlines, Assisted in everyday operations of the business, Photo editing, printing, and publishing

Education

Associate in Management and Marketing - undefined

Ohio Valley University
Vienna, WV
01.2010

Skills

  • Front Office
  • Quickbooks
  • Office Admin
  • Front Desk
  • Bookkeeping
  • IT Support (5 years)
  • IT Experience (10 years)
  • Management Experience (7 years)
  • Sales Experience (10 years)
  • Customer Service (10 years)
  • Microsoft Word (10 years)
  • Communication Skills
  • Computer Skills (10 years)
  • Help Desk (10 years)
  • Outside Sales (10 years)
  • Account Management (10 years)
  • Operating Systems (10 years)
  • Troubleshooting (10 years)
  • Writing skills
  • Restaurant management (2 years)
  • Front desk
  • Restaurant experience
  • Order fulfillment
  • Guest services
  • Customer service
  • Software troubleshooting
  • Windows
  • Technical support
  • Help desk
  • Account management
  • IT support

Certification

  • Drivers License, 05/01/04, Present
  • CPR Certification, 01/01/24, 01/01/26

Timeline

Crew Member

Bellstores, DQ
04.2024 - Current

General Laborer

SafeClean
03.2023 - 10.2023

Freelancer

Media Star, LLC
11.2022 - Current

Freelancer

Nerdi
11.2022 - Current

Product Support & Marketing Specialist

Truck Sales & Service, Inc.
01.2022 - 11.2022

Office Assistant

Bales Enterprises
06.2021 - 01.2022

Driver

Village Baking Co
06.2019 - 06.2021

Front Office Administrator

Yoder Laser Concrete
03.2018 - 02.2019

Copy and Print Associate

Staples
07.2017 - 03.2018

Teller

PNC Bank
07.2016 - 03.2017

Gen. Laborer/Proj. Mgt

DYP Inc
09.2013 - 05.2016

Associate in Management and Marketing - undefined

Ohio Valley University

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Kyle L Shuman