Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Simas

Nashua,NH

Summary

Dynamic Sales Professional with extensive experience in client relationship management, sales growth strategies, and cross-functional collaboration. Demonstrated ability to nurture customer relationships, drive upsells, and ensure client satisfaction. Proficient in leveraging technology and data analytics to optimize sales processes and enhance customer experiences. Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 5 years of experience in fast-paced sales environments.

Overview

6
6
years of professional experience

Work History

Director of National Accounts

PT United LLC
12.2019 - Current
  • Achieved a growth from $800k to $1.3 million through data-driven strategies and customer-centric approaches
  • Fostered strong relationships with customers, understanding their evolving needs to ensure high satisfaction and retention
  • Collaborated with technical teams to optimize customer experience on the ordering platform
  • Conducted product demos and identified upselling opportunities based on customer feedback
  • Developed and implemented a comprehensive customer training program, resulting in a 25% increase in user adoption and product utilization
  • Led a cross-functional team in the successful launch of a new software product, driving an additional $500k in annual revenue.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Founder

The Candle Guy LLC
11.2019 - 07.2021
  • Successfully launched the company, achieving $40k in sales in the inaugural year
  • Leveraged email campaigns and in-person events to drive business growth
  • Negotiated key supplier agreements, optimizing business efficiency and cost savings
  • Implemented sustainable packaging practices, reducing the company's environmental footprint and aligning with eco-conscious consumer preferences
  • Established a strong online presence through social media marketing, resulting in a 40% increase in website traffic and online sales.

Lead Development Manager

ServiceChannel
03.2019 - 12.2019
  • Identified and capitalized on untapped inbound lead sources, enhancing sales opportunities
  • Worked closely with leadership to integrate Salesforce apps and widgets, boosting sales efficiency
  • Offered actionable feedback to sales reps during product demos, ensuring optimal sales outcomes
  • Collaborated with the marketing team to develop targeted campaigns that increased lead generation by 15% during the tenure
  • Spearheaded the creation of a sales playbook, streamlining onboarding for new sales team members and reducing their ramp-up time by 30%
  • Strengths
  • Client Relationship
  • Management: Proven ability to build and nurture lasting relationships, ensuring client satisfaction and retention
  • Sales Growth: Demonstrated success in identifying upselling and cross-selling opportunities to maximize client lifetime value
  • Technology Integration:
  • Proficient in Salesforce, with experience in shaping account planning and expansion execution processes
  • Contract Management: Skilled in managing all contract-related processes, ensuring smooth operations and compliance
  • Collaborative Approach:
  • History of working closely with cross-functional teams, partners, and leadership to achieve sales goals
  • Academic Background

Certified Personal Trainer

ACE
03.2018 - 02.2019
  • Designed and implemented over 200+ individualized workout plans, addressing specific needs such as weight loss, muscle gain, rehabilitation, and athletic performance
  • Conducted comprehensive fitness assessments to establish baseline metrics and track client progress effectively
  • Provided one-on-one coaching, ensuring correct form and technique to minimize injury risk
  • Organized and led group fitness classes, fostering a motivated and collaborative environment
  • Stayed updated with the latest fitness trends, research, and techniques through continuous education and workshops.

Education

Bachelor of Arts - Criminal Justice- Homeland Security

University of Massachusetts - Lowell
Lowell, MA
08.2017

Skills

  • Sales Forecasting
  • Adaptability
  • Customer Retention
  • Sales Pipeline Management
  • Contract Negotiation
  • Industry Networking
  • Strategic Planning
  • Territory Management
  • Revenue Growth
  • Project Management

Timeline

Director of National Accounts

PT United LLC
12.2019 - Current

Founder

The Candle Guy LLC
11.2019 - 07.2021

Lead Development Manager

ServiceChannel
03.2019 - 12.2019

Certified Personal Trainer

ACE
03.2018 - 02.2019

Bachelor of Arts - Criminal Justice- Homeland Security

University of Massachusetts - Lowell

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Kyle Simas