Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Simpson

Charlotte

Summary

Experienced professional seeking a full-time technical role in network and cybersecurity. Currently pursuing CompTIA Network Security + certification to strengthen expertise. Eager to contribute to a team dedicated to protecting digital assets. Excited about professional growth in a challenging environment.

Overview

26
26
years of professional experience

Work History

Independent Computer Networker/Troubleshooter
01.2002 - Current
  • Proficient at troubleshooting problems associated with DOS, Windows NT, Windows 95, Windows 98, Millennium, Windows 2000, Windows XP, Windows 7/8 and Windows 10
  • Experience with Windows 2000/2008 server and Visual Basic, Visio, Office
  • Capable of upgrading programs as well as hardware

Video Conferencing Integration Team (Contractor)

WellsFargo
06.2017 - 05.2019
  • Work for the Wells Fargo VCI team (Video conferencing Integration)
  • We review room quality and verify power and network are implemented as we need for the job previous to install.
  • Once the installer is onsite we work to set up video units to WF standards.
  • Able to configure video units via CLI and web GUI and work with Remedy.
  • Once units are correctly configured we test them to a standard driven by WF.
  • Fully versed in troubleshooting the Cisco C, SX, MX video codec units and working knowledge of CUCM and TMS along with Fusion training.
  • Can work and troubleshoot the Cisco TX and IX video systems.
  • Work with wireless solutions and LAN/WAN along with troubleshooting.

Video Network Operations Center Engineer

IVCi, LLC
02.2007 - 10.2016
  • Worked tickets dealing with network/help desk issues (Packet loss, physical disconnects user error, hardware failure), TCP/IP, WAN/LAN/ISP connectivity, wireless and knowledge of firewalls.
  • Turn up new customer sites and test video network for stability/errors
  • Work with video endpoints (Polycom, Lifesize, Tandberg and Cisco)
  • Work with conference bridges (Cisco Codian, Polycom RMX & MGC)
  • Work with network monitoring software such as Solar Winds, Orion, Pathview, Science logic and Wireshark
  • Patch Ethernet cables across patch panels
  • Configure switch/s for customer sites
  • Network audits and labeling

Audio Visual Technician level 3

L.I.U, C.W. Post Campus
04.1999 - 04.2001
  • Working knowledge of all equipment pertinent to position
  • Experienced with working on level 4 jobs
  • Supervised soundboard operations during college auditorium events
  • Responsible for overseeing all audio/visual requests, deliveries, and pick-ups for the Life Science Building
  • Troubleshoot all problems with equipment, PC’s, printers
  • Responsible for instructing/training lower level technicians on the correct procedures involved in the audio/visual department

Education

Cybersecurity Bootcamp -

NC State University
01.2025

Bachelor's Degree - Bachelor Technology

Briarcliffe College
Bethpage, New York
12.2006

Associates Degree - Computer Networking

05.2002

Skills

  • Proficient in Windows and Linux operating systems
  • Network hardware and software management
  • Proficient in Skype, Zoom, and Cisco WebEx
  • Resolving connectivity problems for office and remote staff
  • Effective problem-solving skills

Timeline

Video Conferencing Integration Team (Contractor)

WellsFargo
06.2017 - 05.2019

Video Network Operations Center Engineer

IVCi, LLC
02.2007 - 10.2016

Independent Computer Networker/Troubleshooter
01.2002 - Current

Audio Visual Technician level 3

L.I.U, C.W. Post Campus
04.1999 - 04.2001

Bachelor's Degree - Bachelor Technology

Briarcliffe College

Associates Degree - Computer Networking

Cybersecurity Bootcamp -

NC State University

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