Dynamic professional with a strong work ethic and extensive experience in sales and customer service. Proven skills in communication, project management, and relationship building. Committed to leveraging sales techniques to enhance client relationships and drive brand growth as an account executive.
Overview
16
16
years of professional experience
Work History
Senior Project Consultant
Renewal by Andersen of Colorado
Denver, CO
01.2018 - 03.2025
Designed and closed residential window and door replacement projects as in-home sales consultant.
Transitioned to project manager role post-sales, overseeing timely delivery from manufacture to installation.
Exhibited strong sales performance by consistently exceeding metrics in closing percentage and revenue per appointment.
Balanced daily sales appointments with existing customer obligations through effective time management.
Achieved above-office average repeat sales figures, establishing lasting customer relationships throughout projects.
Conferred with project personnel to identify and resolve problems.
Managed client relationships to foster trust and satisfaction throughout projects.
Developed extensive product knowledge of Andersen Acclaim windows and various other manufacturers’ products.
Gained installation knowledge through hundreds of job site visits with installation managers.
Utilized Salesforce and proprietary programs for project design and pricing, including Augmented Reality technologies.
Conducted periodic inspections of job sites for quality and progress.
Bartender/Server/Trainer
Quaker Steak and Lube
Middleton, WI
03.2010 - 11.2017
Served as closing bartender, server, and trainer across two locations in Middleton, WI and Westminster, CO.
Managed training programs for new employees, ensuring proficiency in essential tasks.
Fostered high employee performance through encouragement and mentorship initiatives.
Ensured customer satisfaction by cultivating strong professional relationships.
Promoted bands and events, enhancing sales through effective communication strategies.
Maintained restaurant appearance by ensuring cleanliness and proper stock levels.
Memorized daily specials and extensive drink menus to provide informed service.
Collaborated with management and staff to deliver exceptional service experiences.
Bar Manager
Quaker Steak and Lube
Westminster, CO
09.2015 - 11.2017
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Managed restaurant staff to enhance bar performance while maintaining a fun, professional atmosphere.
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Increased revenue by promoting additional products and assisting with beverage menu.
Trained bar staff to ensure exceptional service and professionalism standards.
Built strong relationships with beer and liquor representatives.
Account Manager
Dad and Dude’s Brews
Loveland, CO
04.2017 - 10.2017
Managed Northern Colorado territory, including Loveland, Fort Collins, and Greeley, for Dad and Dude’s Brews.
Developed new accounts while servicing existing clients to enhance brand recognition.
Renewed existing accounts by building relationships with clients.
Ensured accurate placement and timely delivery of can and keg orders.
Executed beer tastings with customers to boost sales of available inventory.
Maintained strong relationships with accounts by introducing competitive pricing structures.
Coordinated marketing initiatives to elevate brand visibility and product awareness.
M&A Consultant
VR Lakes Business Group
Waukesha, WI
03.2014 - 01.2015
Facilitated mergers and acquisitions across diverse industries in Wisconsin, primarily in Madison.
Provided M&A advisory services to clients, including financial modeling and analysis of potential transactions.
Evaluated historical performance data and value drivers to determine accurate business valuations.
Developed awareness of business opportunities, connecting buyers and sellers through a vetted network.
Created confidential business marketing listings, and in-depth business profiles.
Employed negotiation skills and sales expertise to achieve favorable outcomes for clients.
Upheld strict confidentiality standards throughout all transactions.
Maintained real estate licensure through the state of Wisconsin.
M&A Consultant
Hospitality Services Corporation
Madison, WI
01.2012 - 03.2014
Functioned as the primary associate in Wisconsin, selling businesses specific to the hospitality industry.
Negotiated terms and conditions of sale between buyers and sellers.
Responsible for finding clients looking to sell a business entity, real estate, or both, and providing a comprehensive evaluation of the business.
Reviewed and evaluated financial statements of target companies in order to assess their value.
Managed real estate transactions from initiation to closing.
Provided guidance on financing options to facilitate business purchases.
Utilized extensive food and beverage expertise to build rapport and sustain client relationships.
Drafted and presented necessary real estate forms for business transactions.
Provided tenant representation services, collaborating with both buyers and sellers on lease negotiations.
Consistently demonstrated professionalism and respect for client time.
Consumer Sales Advisor
TDS Telecom
Middleton, WI
05.2009 - 03.2010
Sold telecommunication products to customers through inbound calls at TDS Telecom.
Engaged customers to understand their telecommunications needs and preferences.
Resolved customer service issues while identifying suitable product options.
Maintained updated customer plans to ensure optimal pricing and service benefits.
Consistently exceeded monthly sales targets, achieving top performance metrics.
Adhered to all performance standards established by upper management.