Hi, I’m
Kyle Sledge
Gary,IN
Summary
Professional with 18 years of experience in retail, specializing in inventory management and customer service. Proven track record in maintaining accurate stock levels and optimizing shelf organization. Expertise in product knowledge and operational efficiency. Ready to contribute skills in a new Stocker role.
Overview
25
years of professional experience
Work History
Ameristar Casino Hotel
Steward
03.2025 - 11.2025
Job overview
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Ameristar Casino Hotel
Warehouse Associate
11.2024 - 01.2025
Job overview
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as Number pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Strapped items down over protective padding to secure throughout transportation.
- Operated equipment while observing standard safety procedures.
- Assisted in receiving, stocking and distribution of merchandise.
Walmart
Maintenance Associate
05.2023 - 08.2024
Job overview
- Upheld facility cleanliness and safety at Walmart by routinely inspecting, cleaning, and repairing diverse areas and equipment, fostering a welcoming and hazard-free environment for customers and staff.
Dish Network
Account Support Representative
05.2021 - 11.2021
Job overview
- Resolved customer account issues by conducting thorough research and applying effective problem-solving techniques to develop solutions.
- Maintained strong customer relationships through consistent communication, ensuring knowledgeable support for diverse service needs.
- Processed customer orders with high accuracy, managed follow-ups on outstanding requests, and contributed to the enhancement of customer communication and service tools.
Support.Com Inc
Technical Support Specialist
08.2020 - 05.2021
Job overview
- Assisted customers by diagnosing issues and guiding them through step-by-step solutions, ensuring successful restoration of services and system functionality.
- Collaborated with supervisors to escalate complex technical issues and contributed to the documentation of repair processes to enhance future support protocols.
- Evaluated customer hardware and software setups, recommending strategic upgrades to optimize system performance and conducted troubleshooting for Internet and Gateway disruptions.
Travel Centers Of America
Porter
02.2019 - 10.2020
Job overview
- Ensured thorough sanitation of high-traffic areas, employing approved cleaning agents, and performed routine maintenance tasks to uphold company standards.
- Facilitated a welcoming environment by keeping guest spaces, such as the reception and hallways, meticulously clean, and executing comprehensive restroom sanitation.
- Managed inventory by efficiently tracking linen supplies and systematically removing soiled items to ensure seamless operations.
- Adhered to safety protocols while handling and storing cleaning chemicals, and efficiently organized custodial storage for optimal accessibility of equipment and supplies.
Concentrix
Product Support Specialist
12.2017 - 12.2018
Job overview
- Managed product support operations, ensuring efficient customer interface and the provision of technical content and data resources.
- Enhanced application performance through rigorous assessment and implementation of document and software version control systems.
- Improved customer satisfaction by resolving technical issues, upgrading system hardware, and refining support processes.
Fresh County Market
Grocery Stocker
05.2016 - 12.2017
Job overview
- Maintained inventory accuracy through daily cycle counts and monthly audits, ensuring the integrity and timely adjustment of stock levels.
- Enhanced customer experience by providing knowledgeable assistance and securing purchases, while maintaining a clean and organized environment to uphold safety standards.
- Managed incoming shipments by verifying invoices and efficiently organizing merchandise in storage areas, contributing to the overall effectiveness of the inventory system.
Checkers Rally's
Sandwich Maker
07.2008 - 07.2016
Job overview
- Maintained hygiene and organization of the service areas, ensuring a welcoming environment for customers.
- Adhered to food safety standards in storing and handling ingredients, minimizing health risks.
- Provided exceptional customer service, resolving issues to enhance satisfaction and retain patronage.
- Trained new staff in food preparation techniques, emphasizing quality and efficiency in service delivery.
Popeyes
Fry Cook
01.2001 - 07.2004
Job overview
- Maintained adherence to safety protocols and food quality standards through precise operation of cooking equipment.
- Executed effective communication with team members to ensure timely completion of orders while upholding sanitation practices to prevent cross-contamination.
- Implemented organization and inventory management techniques, including the first-in, first-out rotation, to ensure freshness and compliance with food safety regulations.
Education
ThornridgeDolton, IL
High School Diploma
06.1997
Skills
- Data Evaluation, Credit Card Payment Processing, System Implementation, Technologically Savvy, Shipping and Receiving Understanding, Inbound and Outbound Calling, Customer Relations, Call Center Operations, High-Energy Attitude, Windows XP/Vista, Technical Troubleshooting, Lan/Wan, DHCP/DNS Ethernet and Firewall Proficient, Conflict Resolution, Problem Resolution, Troubleshooting, Customer Service, Active Listening, Friendly, Positive Attitude
Timeline
Steward
Ameristar Casino Hotel
03.2025 - 11.2025
Warehouse Associate
Ameristar Casino Hotel
11.2024 - 01.2025
Maintenance Associate
Walmart
05.2023 - 08.2024
Account Support Representative
Dish Network
05.2021 - 11.2021
Technical Support Specialist
Support.Com Inc
08.2020 - 05.2021
Porter
Travel Centers Of America
02.2019 - 10.2020
Product Support Specialist
Concentrix
12.2017 - 12.2018
Grocery Stocker
Fresh County Market
05.2016 - 12.2017
Sandwich Maker
Checkers Rally's
07.2008 - 07.2016
Fry Cook
Popeyes
01.2001 - 07.2004
Thornridge
High School Diploma