Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Smith

Noblesville,IN

Summary

Dynamic and results-driven professional with experience at Indiana University Auditorium, adept at enhancing customer satisfaction through empathetic issue resolution. Proficient in HTML and React, I leverage strong interpersonal skills to build relationships and ensure seamless operations, consistently improving the customer experience.

Overview

6
6
years of professional experience

Work History

Student Manager

Indiana University Auditorium
Bloomington
09.2023 - Current
  • Addressed customer concerns with empathy, particularly regarding seat location frustrations, and provided solutions that enhanced future experiences and ensured smooth operations.
  • Assisted team members in their roles to improve overall customer satisfaction.
  • Performed facility checks to ensure cleanliness and safety for customers.

Server

Hawthorn Senior Living
Noblesville
05.2021 - 01.2025
  • Clarified menu items and recommended suitable options for food allergy considerations, ensuring guest safety.
  • Cultivated relationships with residents to improve dining experiences and better address individual preferences.
  • Bused and reset tables efficiently, maintaining cleanliness in dining areas and supporting overall guest satisfaction.

Server

Culvers Franchising System
Noblesville
07.2020 - 09.2020
  • Cultivated strong relationships with regular customers to enhance loyalty and improve overall dining experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized POS system for efficient order placement, bill management, and coordination of complimentary items.

Education

Bachelor of Science - Informatics

Indiana University, Bloomington
Bloomington, Indiana, IN
05-2026

High School Diploma -

Noblesville High School
Noblesville, IN
06-2022

Skills

  • React
  • HTML
  • CSS
  • JavaScript
  • Python
  • Cursor AI Coding Agent
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Social Media

Timeline

Student Manager

Indiana University Auditorium
09.2023 - Current

Server

Hawthorn Senior Living
05.2021 - 01.2025

Server

Culvers Franchising System
07.2020 - 09.2020

Bachelor of Science - Informatics

Indiana University, Bloomington

High School Diploma -

Noblesville High School

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Kyle Smith