Kyle Snyder
Lawton
Summary
Dynamic sales and service professional with a proven track record at Bridgestone Retail Operations LLC. Skilled in customer needs assessment and product knowledge, I excel in enhancing customer satisfaction and driving sales. Recognized for implementing effective solutions that improved service quality and streamlined operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Sales and Service Representative
Bridgestone Retail Operations LLC.
10.2023 - 10.2025
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels effectively.
- Resolved customer complaints promptly to maintain positive relationships.
- Adapted quickly to changing priorities in a fast-paced retail environment.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Team Lead
Walmart
08.2022 - 09.2023
- Led team in daily operations, ensuring timely completion of tasks and adherence to safety protocols.
- Trained new employees on Walmart systems, enhancing team efficiency and performance standards.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Coordinated inventory management, optimizing stock levels to meet customer demand effectively.
- Monitored employee performance, providing feedback to foster professional development and accountability.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Curbside Shopper
Lowes Home Improvment
07.2021 - 08.2022
- Managed customer orders efficiently for curbside pickup, ensuring accuracy and timeliness.
- Coordinated with store associates to streamline inventory management and product availability.
- Utilized handheld devices to track order statuses and communicate updates to customers effectively.
- Trained new team members on curbside procedures, enhancing overall service quality and consistency.
Overnight Stocker
Walmart
09.2017 - 06.2021
- Stocked shelves efficiently to ensure optimal product availability.
- Organized backroom inventory to streamline restocking processes.
- Operated forklifts and pallet jacks safely for material handling.
- Collaborated with team members to maintain store presentation standards.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
High School Diploma -
Warrensburg High School
Warrensburg, MOSkills
- Goal oriented
- Performance tracking
- Sales presentations
- Product and service knowledge
- Customer service
- Product and service sales
Timeline
Sales and Service Representative
Bridgestone Retail Operations LLC.
10.2023 - 10.2025
Team Lead
Walmart
08.2022 - 09.2023
Curbside Shopper
Lowes Home Improvment
07.2021 - 08.2022
Overnight Stocker
Walmart
09.2017 - 06.2021
High School Diploma -
Warrensburg High School