Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Spalding

Fort Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Overnight Stocker

Walmart
Fort Worth, TX
01.2024 - Current
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
  • Completed transactions using point of sale system.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Senior Guest Advisor

GameStop
Fort Worth, TX
05.2023 - Current
  • Greeted guests, answered inquiries and provided excellent customer service.
  • Assisted customers with selecting merchandise based on individual needs and preferences.
  • Conducted cash transactions accurately and efficiently while maintaining proper security procedures.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Organized promotional events to increase product awareness.
  • Performed regular price checks to ensure competitive pricing.
  • Identified and contacted potential members to explain membership benefits.
  • Analyzed data trends related to the performance of membership programs.

Asset Protection Associate

Ross Dress for Less
Fort Worth, TX
09.2023 - 01.2024
  • Monitored CCTV surveillance to detect suspicious activity.
  • Executed safety protocols to protect the store's assets.
  • Identified shoplifters and apprehended perpetrators according to company policies.
  • Inspected merchandise for damages or defects prior to stocking shelves.
  • Conducted investigations related to inventory discrepancies and shrinkage control.
  • Performed daily audits of cash registers and ensured accuracy of transactions.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Provided assistance in the training of new hires on asset protection procedures.
  • Established relationships with local law enforcement agencies as needed.

Area Supervisor

Ross Dress for Less
Fort Worth, TX
02.2023 - 01.2024
  • Developed and maintained a positive working environment for all staff members.
  • Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Conducted regular safety audits to ensure compliance with occupational health standards.
  • Ensured accurate inventory levels through periodic counts and cycle counting.
  • Resolved customer complaints in a timely and professional manner.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Maintained records of team member productivity, attendance, and other metrics related to job performance.
  • Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
  • Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
  • Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
  • Planned and coordinated promotional events to increase customer traffic at store locations.
  • Trained new employees on policies, procedures, product knowledge, customer service techniques.

Frozen, Dairy, and Meat Associate

Target
Fort Worth, TX
06.2022 - 03.2023
  • Stocked shelves with frozen, dairy, and meat products to ensure adequate inventory levels.
  • Maintained cleanliness of work area by sweeping, mopping, and sanitizing surfaces throughout the day.
  • Performed regular quality checks on all products to guarantee freshness and safety standards.
  • Organized backroom storage areas for efficient product rotation.
  • Assisted customers in locating desired items in the frozen, dairy, and meat departments.
  • Processed customer orders quickly and accurately at checkout counter.
  • Provided exceptional customer service by responding to inquiries promptly and courteously.
  • Assisted other associates with stocking duties as needed during peak business hours.
  • Unloaded incoming shipments of frozen, dairy, and meat products from delivery trucks.
  • Verified expiration dates on all products prior to stocking shelves or selling items to customers.
  • Inspected merchandise for any signs of spoilage or damage before stocking shelves.

Self Checkout Host

Walmart
Fort Worth, TX
07.2022 - 02.2023
  • Greeted customers and provided assistance with the self-checkout process.
  • Assisted customers in scanning items and entering payment information.
  • Verified customer IDs for alcohol, tobacco, or age restricted purchases.
  • Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
  • Helped resolve customer complaints in a professional manner.
  • Ensured that all items were accurately scanned into the system before bagging them for customers.
  • Inspected bags at the exit to ensure no merchandise was being stolen from the store.
  • Processed returns and exchanges for customers who had purchased their items at a self-checkout station.

Bartender

Round One Entertainment
Arlington, TX
11.2019 - 09.2020
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.

Sales Associate

Forever 21
Arlington, TX
10.2018 - 08.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.

Education

High School Diploma -

Sequoia Pathway Academy
Maricopa, AZ
05-2014

High School Diploma -

Coolidge High School
Coolidge, AZ
08-2013

Skills

  • Stocking Shelves
  • Merchandise Stocking
  • Product Restocking
  • Stock Replenishment
  • Stocking Products
  • Cleaning
  • Customer Relationship Management
  • Inventory Counts
  • Product Merchandising
  • Money Handling
  • Financial Records Oversight
  • Unloading Merchandise
  • Shelf Stocking
  • Product Stocking
  • Cleaning And Sanitization
  • Moving Boxes
  • Product Identification
  • Product Inspection
  • Equipment Operation
  • Equipment Monitoring
  • Maintaining Safety
  • Unloading Trucks
  • Storage Organization
  • Shipment Unloading
  • Safety Awareness
  • Loyalty Program Promotion
  • Shelving
  • Stock Rotation
  • Cashier Support
  • Item Scanning
  • Moving Merchandise
  • Policy Adherence
  • Loss Prevention
  • Heavy Lifting
  • Load Sorting
  • Ordering Assistance
  • Management Support
  • Department Reset
  • Goal-Oriented
  • Waste Reduction
  • Complex Problem-Solving
  • Documentation Skills
  • Expectation Setting
  • Work Planning And Scheduling
  • Sales Tracking
  • Policy Enforcement
  • Reporting Skills
  • Quality Control
  • Training And Mentoring

Timeline

Overnight Stocker

Walmart
01.2024 - Current

Asset Protection Associate

Ross Dress for Less
09.2023 - 01.2024

Senior Guest Advisor

GameStop
05.2023 - Current

Area Supervisor

Ross Dress for Less
02.2023 - 01.2024

Self Checkout Host

Walmart
07.2022 - 02.2023

Frozen, Dairy, and Meat Associate

Target
06.2022 - 03.2023

Bartender

Round One Entertainment
11.2019 - 09.2020

Sales Associate

Forever 21
10.2018 - 08.2019

High School Diploma -

Sequoia Pathway Academy

High School Diploma -

Coolidge High School
Kyle Spalding