Kyle Sprague
Fort Myers,FL
Summary
Experienced professional with 14-year background in Retail Management. Successful in both startup and turnaround management roles. Comprehensive knowledge of all retail operations, including customer service, payroll and merchandising. Proficient in Multiple POS systems and AS400 inventory software.
Overview
19
19
years of professional experience
Work History
Salesman
Airport Kia of Naples
Naples, FL
08.2025 - 01.2026
- Engaged customers by providing product information and addressing inquiries.
- Developed relationships with clients, fostering loyalty and repeat business.
- Educated customers on product features and technical details to highlight benefits.
Store Manager/Assistant Store Manager/Shift Leader
ABC Fine Wine and Spirits
Fort Myers , FL
08.2014 - 08.2025
- Hired as Cashier in 2014 , and was quickly promoted to Shift Leader. I was Shift Leader until an Assistant Store Manager Position became available in September 2015. Promoted to Store Manger Feb. 2017.
- Proactively identified and solved complex problems that impacted operations management and the business direction.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Oversaw inventory tracking, management and physical inventory counts.
- Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
- Expert at delegating and keeping team moral high while being fair and Firm.
Shift Supervisor/ Photo Manager/Photo Technician
Walgreens
Cape Coral, Florida
03.2011 - 12.2013
- Hired as Photo Technician, then promoted to Photo Manager within 3 months. Held the Photo Manager position for 6 months before the need for a Shift Supervisor arose, to which I was offered.
- Upheld company standards and compliance requirements for operations in all departments. (Pharmacy, Photo and Cosmetics).
- Train, coach, and reinforced 15-20 staff members.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Communicated with supervisors on frequent basis to escalate customer concerns, store issues and inventory requirements.
Insider
Papa John's Pizzeria
North Fort Myers, FL
09.2006 - 10.2012
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Verified compliance with all sanitation and safety requirements.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL2007
Skills
- Team-oriented
- Outstanding communication skills
- Operations oversight
- Inventory management
- Strong Self-Motivation
- Operational compliance
Accomplishments
2022 ABC Fine wine and Spirits Manager of the Year
Timeline
Salesman
Airport Kia of Naples
08.2025 - 01.2026
Store Manager/Assistant Store Manager/Shift Leader
ABC Fine Wine and Spirits
08.2014 - 08.2025
Shift Supervisor/ Photo Manager/Photo Technician
Walgreens
03.2011 - 12.2013
Insider
Papa John's Pizzeria
09.2006 - 10.2012
High School Diploma -
North Fort Myers High School