Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Kyle Starks

Grand Rapids,MI

Summary

Highly motivated, very attentive, and proficient facilities professional with experience in plumbing, HVAC and electrical systems. Respond to emergency requests at any hour and work efficiently to minimize disruption. Proven history of high-quality and reliable work.

Overview

9
9
years of professional experience

Work History

HVAC Counter Sales

Behler-Young, Company
Grand Rapids, MI
07.2022 - 10.2022
  • Informed customers about important policies and conditions on sales.
  • Restocked, rotated, and visually merchandised products for maximum sales.
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized, and professional counter space with continuous upkeep.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.

Maintenance Technician I

University Of Michigan Health-West
Wyoming, MI
08.2021 - 05.2022
  • Troubleshoot equipment breakdowns and perform preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles, and door closers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.

Armed Security Officer

Flagstar Bank
Jackson, MI
03.2021 - 08.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Builder/Spa Technician

Dolphin Pool & Spa
Harrison, MI
11.2018 - 09.2020
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Exercised strong knowledge of swimming pool motors, pumps, and filtration systems to service and monitor pool and equipment.
  • Assembled and disassembled filters for pool openings, closings, and repairs.
  • Tended to machines, troubleshot malfunctions, and completed basic repairs to keep equipment fully functional and well-maintained.

Shipping and Receiving Clerk

Schnoor Cooperation
Ann Arbor, MI
03.2018 - 10.2019
  • Received incoming shipments, compared contents against associated records, and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Reviewed order data to verify transactions and shipping dates.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules

Heavy Equipment Operator

United States Marine Corps
Camp Foster, Japan
10.2013 - 11.2017
  • Appointed lot foreman over millions of dollars worth of heavy equipment
  • Oversaw small groups of Marines, ensuring each person was prepared and trained for the task assigned.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Kept machinery in proper working order by repairing and replacing malfunctioning parts.
  • Performed preventive maintenance to prolong life of equipment.
  • Operated arange of heavy equipment on regular basis with advanced skill.
  • Operated machining equipment safely with a team of operators

Education

HVAC/R Tech. - HVAC Installation And Repair

Grand Rapids Community College
Grand Rapids, MI
12.2023

No Degree - General Studies

University of Maryland-Global
Okinawa, Japan
06.2016

High School Diploma - undefined

Napoleon High School
06.2013

Skills

  • Operations management
  • Customer Relations
  • Hazardous Materials Management
  • Operational Safety
  • Lockout and Tagout Procedures
  • Service Recordkeeping
  • Chemical Preparation and Mixing
  • Preventive Maintenance
  • Equipment Fine-Tuning
  • Quality Assurance
  • Test Equipment
  • Hand Tools
  • Plumbing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

HVAC Counter Sales

Behler-Young, Company
07.2022 - 10.2022

Maintenance Technician I

University Of Michigan Health-West
08.2021 - 05.2022

Armed Security Officer

Flagstar Bank
03.2021 - 08.2021

Builder/Spa Technician

Dolphin Pool & Spa
11.2018 - 09.2020

Shipping and Receiving Clerk

Schnoor Cooperation
03.2018 - 10.2019

Heavy Equipment Operator

United States Marine Corps
10.2013 - 11.2017

HVAC/R Tech. - HVAC Installation And Repair

Grand Rapids Community College

No Degree - General Studies

University of Maryland-Global

High School Diploma - undefined

Napoleon High School
Kyle Starks