Highly motivated, very attentive, and proficient facilities professional with experience in plumbing, HVAC and electrical systems. Respond to emergency requests at any hour and work efficiently to minimize disruption. Proven history of high-quality and reliable work.
Overview
9
9
years of professional experience
Work History
HVAC Counter Sales
Behler-Young, Company
Grand Rapids, MI
07.2022 - 10.2022
Informed customers about important policies and conditions on sales.
Restocked, rotated, and visually merchandised products for maximum sales.
Finalized sales by completing payments and required paperwork.
Maintained clean, organized, and professional counter space with continuous upkeep.
Documented orders in computer system with general conditions and special customer requirements.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Maintenance Technician I
University Of Michigan Health-West
Wyoming, MI
08.2021 - 05.2022
Troubleshoot equipment breakdowns and perform preventive maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Installed new locks, door handles, and door closers.
Reviewed technical documentation to complete equipment maintenance and repair.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
Sourced and obtained multiple quotes for parts and supplies per purchasing requirements.
Armed Security Officer
Flagstar Bank
Jackson, MI
03.2021 - 08.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Builder/Spa Technician
Dolphin Pool & Spa
Harrison, MI
11.2018 - 09.2020
Tested and balanced pool water to maintain safe and healthy swimming environment.
Inspected pool equipment and verified proper functionality to maintain safety standards.
Exercised strong knowledge of swimming pool motors, pumps, and filtration systems to service and monitor pool and equipment.
Assembled and disassembled filters for pool openings, closings, and repairs.
Tended to machines, troubleshot malfunctions, and completed basic repairs to keep equipment fully functional and well-maintained.
Shipping and Receiving Clerk
Schnoor Cooperation
Ann Arbor, MI
03.2018 - 10.2019
Received incoming shipments, compared contents against associated records, and transmitted to proper department.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Reviewed order data to verify transactions and shipping dates.
Organized storage areas to optimize materials movements and minimize labor hours.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules
Heavy Equipment Operator
United States Marine Corps
Camp Foster, Japan
10.2013 - 11.2017
Appointed lot foreman over millions of dollars worth of heavy equipment
Oversaw small groups of Marines, ensuring each person was prepared and trained for the task assigned.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Met project demands consistently through careful and consistent operation of heavy equipment.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Performed preventive maintenance to prolong life of equipment.
Operated arange of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely with a team of operators
Education
HVAC/R Tech. - HVAC Installation And Repair
Grand Rapids Community College
Grand Rapids, MI
12.2023
No Degree - General Studies
University of Maryland-Global
Okinawa, Japan
06.2016
High School Diploma - undefined
Napoleon High School
06.2013
Skills
Operations management
Customer Relations
Hazardous Materials Management
Operational Safety
Lockout and Tagout Procedures
Service Recordkeeping
Chemical Preparation and Mixing
Preventive Maintenance
Equipment Fine-Tuning
Quality Assurance
Test Equipment
Hand Tools
Plumbing
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.