Kyle Sterling
Ellenwood,GA
Summary
SME with keen problem-solving skills. Passionate about using technology and my skills to complete projects. My goal is to apply the skills I have, to benefit my team, and accumulate more along the way.
Overview
7
7
years of professional experience
Work History
Meat/Seafood clerk
Kroger
03.2024 - Current
- Attend to guests and package them the requested meat or seafood
- Set up and prepare the seafood counter
- Stock the freezer bunkers and freezers as needed
- Breakdown the seafood counter and clean seafood area upon closing
Automotive Technician
Soaan Automotive
01.2024 - 03.2024
- Diagnose/test vehicles to determine issues
- Perform work on vehicles to solve the issue
- Collaborated with team members as needed to get work done
- Interact with customers as needed in order to get job done and maintain workflow
- Keep customers’ cars clean as we enter, exit, and work on their cars
Parts Associate
Knight Transportation
07.2022 - 03.2023
- Procured parts for the shop as needed
- Ordered parts from vendors via email or phone
- Served clients over the counter with issues pertaining to vehicle
- Learned and used intricate company software
- Negotiated business deals with customers via phone
Technical Analyst
Clayton State University
08.2021 - 05.2022
- Identify issues pertaining to clients’ devices via walk-in, phone, or email
- Apply IT solutions and services to clients’ devices according to their needs
- Explain to the client what the solution is and why it solves their problem
- Document customer incidents and resolutions in an online ticketing system
- OS reimaging and computer hardware repair
Internship
Mailchimp
06.2021 - 08.2021
- Learned and mentored by industry professionals in various computer disciplines (IT Infrastructure, Networking, Software development, Databases)
Optometrist Assistant
Wal-Mart
06.2018 - 07.2018
- Conducted eye lens fittings.
- Facilitated data entry & retrieval.
- Supported efficient patient flow & appointment delivery.
- Assisted with vision examinations. These included perception tests & visual acuity measurements.
- Aided administrative tasks, such as filing insurance claims, bookkeeping, & scheduling appointments.
Education
Bachelor of Science - Computer Science
Clayton State University
12.2021
Cybersecurity
Per Scholas
10.2023
Skills
- SERVICENOW
- WINDOWS
- LINUX
- POWERSHELL/CMD
- JAVA
- PYTHON
Timeline
Meat/Seafood clerk
Kroger
03.2024 - Current
Automotive Technician
Soaan Automotive
01.2024 - 03.2024
Parts Associate
Knight Transportation
07.2022 - 03.2023
Technical Analyst
Clayton State University
08.2021 - 05.2022
Internship
Mailchimp
06.2021 - 08.2021
Optometrist Assistant
Wal-Mart
06.2018 - 07.2018
Cybersecurity
Per Scholas
Bachelor of Science - Computer Science
Clayton State University
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