Summary
Overview
Work History
Education
Skills
Websites
Timeline
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KYLE STOUDNOUR

KYLE STOUDNOUR

NEW YORK,NY

Summary

Dynamic and accomplished private service professional with seven years of luxury estate and property management experience for ultra-high-net-worth (UHNW), celebrity, and high-profile individuals and families, equally comfortable in diverse household settings. Skilled in vendor and team collaboration within large family offices. Recognized for precision, timeliness, and unwavering service while upholding the highest level of discretion, privacy, and confidentiality. Adept at overseeing complex day-to-day operations, including property maintenance, security, IT support, and staff management. Possesses widespread event planning experience with a strong focus on details and logistics. Demonstrates exceptional organizational, communication, and leadership skills, ensuring seamless management across locations. Known for a positive attitude, prioritization abilities, and adeptness in managing multiple priorities in fast-paced, evolving environments. Fully vaccinated against COVID-19 with boosters.

Overview

23
23
years of professional experience

Work History

Owner

K & S Consulting & Concierge, LLC
07.2023 - Current

A boutique service specializing in Estate & Household Management, Property Oversight, and Project Coordination for high-net-worth individuals, family offices, and luxury property owners.

Managed day-to-day business operations.

  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.

Estate Manager/Personal Assistant to the Chief Executive Officer

Confidential Family Office NYC
10.2023 - 12.2024

Managed operations of an 20,000 + sq ft townhouse under renovation and construction for UHNW family on the Upper East Side. Directed estate team members in West Palm Beach, FL and Aspen, CO. Collaborated within a large team extending to the construction management team, engineers, architects, designers, vendors and contractors and reported to the principals and family office

  • Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
  • Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
  • Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
  • Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
  • Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
  • Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
  • Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
  • Negotiated favorable contracts with suppliers and service providers, securing high-quality goods at competitive prices.
  • Developed customized security protocols, safeguarding the privacy and safety of residents and guests.
  • Coordinated seamless transition during seasonal relocations between multiple properties under my management.
  • Facilitated effective communication between family members residing on the property through weekly meetings that addressed concerns or updates about ongoing projects.
  • Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
  • Handled complex logistical arrangements for both domestic and international travel plans of residents or guests affiliated with the estate.
  • Collaborated with legal advisors to manage property-related matters such as zoning regulations, estate planning, or contractual agreements.
  • Collaborated with architects and designers during construction projects to ensure alignment with aesthetic vision and functionality requirements of the residence.
  • Developed tailored training programs for new staff hires, expediting their integration into team operations while enhancing overall performance levels.
  • Organized high-level events, ensuring seamless execution and positive attendee experiences.
  • Arranged domestic and international travel plans and itineraries.
  • Used discretion when handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Estate Manager

Watermark Estate Management, New York City
10.2021 - 04.2023

Managed Operations for UHNW, high-profile principal, coordinating with the main family office. Oversaw operations for four NYC luxury condos, including a 12,000-sqft penthouse with a 5,000-sqft rooftop terrace, while managing a rotating staff of 15. Collaborated within a large team, offering guidance and assistance at additional estates as required, and ensured daily management and stocking of three NYC family office spaces.

  • Liaised with Executive Assistants, dedicated departments, and senior leadership to facilitate seamless communication.
  • Coordinated with architects, designers, and construction teams to maintain preferences across residences.
  • Developed budgets for multiple departments, procured estimates, and curated preferred vendors and contractors.
  • Managed property inspections, upheld safety protocols, and ensured regulations compliance.
  • Provided oversight to outdoor spaces, exercise rooms, and pools and coordinated preventative HVAC maintenance.
  • Implemented a rigorous personnel recruitment process, managing scheduling, payroll, and budgets.
  • Maintained an inventory database for fine art, high-end furnishings, and jewelry.
  • Ensured vehicle access across residences through effective collaboration with the security and fleet management teams.
  • Collaborated with event planners on small private events ranging from intimate private parties for 20 to elaborate weekend getaways for 10 guests.
  • Offered dedicated support to high-profile guests, attending to ad hoc requests and establishing personal preferences.
  • Provided compassionate pet care and oversight, including travel coordination and wellness appointments.

Key Projects:

  • Collaboratively directed a two-month, 2,000-sqft, $50K interior design renovation project, reporting to a project management company and coordinating orders from various family office departments.
  • Managed a 10,000-sqft, six-month $5M design project with the principal and interior design team. Established preferences and coordinated orders, provided inventory and budget oversight, and offered on-site supervision as a key decision-maker.
  • Created and implemented a comprehensive daily walk-through checklist for housekeeping across multiple properties, including a deep cleaning schedule, inventory lists, and kitchen provisioning standards.
  • Demonstrated international management expertise by overseeing the setup of multiple residences, notably an 8,000-sqft summer home. Provided expert guidance to staff on cleaning techniques, standards, and principal-specific preferences.
  • Helped establish a small, 10-member NYC family office from the ground up. Managed all office spaces and acquired lease renewals and office contracts for family office procurement and finance teams.
  • Developed response plans with the security team and trained staff to adeptly manage high-pressure breaking news scenarios.

House Manager | Head Butler

Confidential Family Office
01.2017 - 06.2020

Provided hands-on, service-oriented support to a high-profile UHNW celebrity family of four overseeing a seven-story, fully-staff NYC townhouse and additional residences during holidays, summers, and international travel. Assisted the Estate Manager with improvements and projects and offered chauffeur services, household and personal errands, and oversight of family pets.

  • Coordinated with PAs to orchestrate large-scale holiday parties, birthdays, and children’s events attended by VIPs, celebrities, and high-profile guests. Ensured meticulous attention to detail, table settings, decor, and ambiance.
  • Developed household inventories in collaboration with housekeeping, ensuring proper care and presentation of museum-quality artwork and high-quality furniture.
  • Collaborated with the Chef, day and evening staff, housekeeping, security, and drivers to ensure the comfort of the principals, family members, and guests.
  • Oversaw all scheduling, hiring, termination, and staff training to maximize performance and uphold service standards.
  • Delivered daily walk-throughs of residences and maintenance systems.
  • Directed all family travel plans, airport transfers, and booking private aircraft in coordination with the family office.
  • Managed vendors and contractors to ensure property safety, protection, and project completion.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.


Head Butler

Vera Wang Corporate, New York, NY
01.2015 - 12.2016

Provided highly customized hospitality service to a UHNW, celebrity, and high-profile principal and her executive team within the corporate fashion office. Offered seamless support during meetings, fashion events, and private dinners.

  • Assisted the principal and executive team during high-pressure, twice-yearly fashion week shows.
  • Hosted and managed significant weekly and monthly events, such as on-site showcases, open studios, and previews.
  • Upheld the highest levels of privacy and confidentiality while keeping strict professional and social boundaries.
  • Provided staff coaching, mentoring, and consultation to enhance performance and maintain established standards.

Bartender/Manager

Continental Midtown - Stephen Starr, Philadelphia, PA
01.2009 - 01.2014

Manager

Saucon Valley Country Club, Saucon Valley, PA
01.2005 - 01.2007

Assistant, Warehouse Manager

Stoudnour and Stortz Construction, Wescosville, PA
01.2003 - 01.2007

Education

Arts - Real Estate Certification and License

Temple University
Philadelphia, PA
01.2012

Associate of Arts Degree - General Studies

Lehigh Carbon Community College
Schnecksville, PA
01.2007

Skills

  • Multiple Estate Management
  • Project Management
  • Contract Negotiations
  • Formal Event Planning
  • Budget Creation / Oversight
  • Vendor Management
  • Staff Scheduling / Hiring and Training

  • Inventory / Records Management
  • Entertaining and Guest Care
  • Systems Management
  • Construction / Renovation Oversight
  • Butler / Hospitality Experience
  • Office Management
  • Family Office Liaison

Timeline

Estate Manager/Personal Assistant to the Chief Executive Officer

Confidential Family Office NYC
10.2023 - 12.2024

Owner

K & S Consulting & Concierge, LLC
07.2023 - Current

Estate Manager

Watermark Estate Management, New York City
10.2021 - 04.2023

House Manager | Head Butler

Confidential Family Office
01.2017 - 06.2020

Head Butler

Vera Wang Corporate, New York, NY
01.2015 - 12.2016

Bartender/Manager

Continental Midtown - Stephen Starr, Philadelphia, PA
01.2009 - 01.2014

Manager

Saucon Valley Country Club, Saucon Valley, PA
01.2005 - 01.2007

Assistant, Warehouse Manager

Stoudnour and Stortz Construction, Wescosville, PA
01.2003 - 01.2007

Associate of Arts Degree - General Studies

Lehigh Carbon Community College

Arts - Real Estate Certification and License

Temple University