Summary

Overview

Work History

Education

Skills

Timeline

Kyle Sweeney

Pana,IL

Summary

Engaging manager skilled in team building, leadership, and motivation. Strong customer relations aptitude and ability to build relationships. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated to enhancing employee engagement and boosting performance through training, monitoring, and morale-building abilities. Proficient in designing operational systems and processes and analyzing data. Collaborates effectively with all stakeholders to achieve goals.

Overview

years of professional experience

Work History

Master Production Scheduler

Stratas Foods LLC

Decatur, IL

12.2024 - Current

Produced a monthly forecast of over 20 million pounds of oil.
Built out a new method to record and track production to limit inventory errors.
Responsible for all incoming oils from rail cars, tank wagons, or pipe loads from the refinery.
Partnering with the head of sales to ensure production meets all sales projections.
Building out production schedules for the Retail Department and the Food Service Department.

Assistant Manager (Operations Manager)

RJW Transport

Romeoville, IL

6 2023 - 08.2024

Oversaw 5 supervisors and 80 plus associates in outbound department. Managed operations staff and kept employees compliant with company policies and procedures.
Hired, developed and trained staff, established and monitored goals, conducted performance reviews.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Analyzed and reported on key performance metrics to senior management.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Trained and guided Leaders to maintain high productivity and performance metrics.

Operations Flow Supervisor

Wayfair

Romeoville, IL

7 2022 - 4 2023

Successfully partnered with stakeholders to launch all departments in warehouse such as Receiving and Shipping.
Designed warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Evaluated staff performance and provided coaching to address inefficiencies.
Developed effective improvement plans in alignment with goals and specifications.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Considered SME in Shipping and Receiving
Developed safety programs to protect workers and reduce injuries.
Analyzed and reported on key performance metrics to senior management.

L5 AREA MANAGER

Amazon

Bolingbrook, IL

6 2017 - 1 2022

Implemented innovative programs to increase employee loyalty and reduce turnover.
Responsible for the safety, development and career growth of 81 team members. Promoted 9 individuals to lead positions and 2 to become managers.
Selected to lead 5 regional kaizen projects involving research in both pick and ship dock. Partnered with other stakeholders to successfully deliver on projects.
Started a mentorship program to mentor other leaders achieve success.
Consistently the best performing shift through all of Peak and Prime.
SME in all of outbound operations.
Partnered with safety and senior leadership to reduce safety incidents by 22% by implementing engineered solutions.

WAREHOUSE & CUSTOMER SERVICE MANAGER

BatteryJack INC

Minooka IL

01.2009 - 07.2016

Responsible for customer service of 10 different affiliated websites including Amazon and Ebay stores. Maintained 4.8 rating and above.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Responsible for all Warehouse operations including shipping and receiving.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.