Kyle Tanaka
Hilo,HI
Summary
Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching merchandise displays to boost income.
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Performance-oriented Sales Leader offering exceptional record of achievement over 18-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
31
31
years of professional experience
Work History
Store Manager
Daiso Hilo Hawaii
Hilo , HI
2021.12 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Prepared annual budgets with controls to prevent overages.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Developed new store location from ground up by hiring and training efficient team.
Owner
Muddy Boots Produce LLC
Hilo , HI
2020.12 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Determined best courses of action for company based on regional market trends and demands.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
General Manager
K.H.I. Enterprises
Hilo , HI
2020.08 - 2020.12
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Reviewed shift reports to understand current numbers and trends.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Invoice settlement
- Cash settlement and deposit
- Accounting
District Manager / Branch Manager
Coca-Cola Bottling Of Hawaii
Hilo , HI
2015.06 - 2020.05
- Drove sales for 250 stores in district, generating $2 million in annual volume
- Produced weekly reports outlining financial data to assist management with making strategic plans and operational decisions
- Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses
- Built positive and productive relationships with store and field leadership
- Led targeted training programs to educate staff on product benefits and service capabilities
- Optimized in-store merchandising, brand presentation and inventory availability and focus
- Attracted new clientele and developed customer relationships by hosting product-focused events
- Generated company-leading sales for Hilo by brainstorming and implementing new strategies
Combo District Sales Manager
Coca-Cola Refreshments Hawaii
Honolulu , HI
2010.01 - 2015.06
- Drove operational improvements which resulted in savings and improved profit margins
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Developed team communications and information for weekly meetings
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Resolved 100% of problems, improved operations and provided exceptional client support
Large Store District Sales Manager
Coca-Cola Refreshements Hawaii
Honolulu , HI
2009.01 - 2010.01
- Drove operational improvements which resulted in savings and improved profit margins
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Revitalized regional sales frameworks by focusing on building customer relationships and strategically planning monthly, quarterly and yearly operations
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses
- Coached and mentored employees to strengthen sales knowledge and abilities
- Increased customer satisfaction by resolving 100% issues
Merchandiser Supervisor
Coca-Cola Refreshments Hawaii
Honolulu , HI
2007.01 - 2009.01
- Monitored and replenished display inventory and restructured according to available stock.
- Supervised team of up to 25 merchandising employees and monitored adherence to company standards.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Worked with managers and advertising directors to optimize promotions.
Account Manager
Coca-Cola Enterprises Hawaii
Honolulu , HI
2006.01 - 2007.01
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Elevated account management by predicting potential competitive threats and outlining proactive solutions
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms
- Developed highly profitable pipeline based on multiple sales penetration techniques
- Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing
- Boosted sales numbers with proactive account servicing and diligent relationship-building
- Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 90%
- Expanded sales by 50% by facilitating client satisfaction and renewing customer relations
Relief Account Manager
Coca-Cola Enterprises Hawaii
Honolulu , HI
2005.01 - 2006.01
- Drove operational improvements which resulted in savings and improved profit margins
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Assisted account managers in developing and implementing communication program to enhance client experiences and increase account longevity
- Prepared presentations on personal and department progress for supervisors, highlighting new skills and improved sales coverage processes
- Learned to use Margin Minder for sales execution, working closely with supervisors to gain comprehensive understanding
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Used consultative sales approach to understand and meet customer needs
- Serviced existing accounts on regular basis to maximize revenue
- Resolved 100% of all problems, improved operations and provided exceptional client support
Merchandiser 2
Coca-Cola Enterprises Hawaii
Honolulu , HI
2003.01 - 2005.01
- Developed team communications and information for safety meetings
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
- Drove operational improvements which resulted in savings and improved profit margins
- Maintained organized, presentable merchandise to drive continuous sales
- Maintained records related to sales, returns and inventory availability
- Prepared merchandise for sales floor by pricing or tagging
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Worked with over 200+ customers to understand needs and provide quality service
Merchandiser
Coca-Cola Enterprises Hawaii
Honolulu , HI
2002.07 - 2003.01
- Arranged consistent shelves, bins and racks at 8 locations by following established planogram
- Worked with managers and advertising directors to optimize promotions
- Prepared interesting and innovative visual displays to grab customer interest and promote sales
- Updated pricing and signage to complete product displays and educate customers
- Monitored inventory levels and kept adequate stock in product displays on sales floor
- Conferred with store managers to obtain information about customer needs and preferences
- Anticipated consumer buying patterns to create purchase and inventory plan
- Unloaded arriving product stock and moved to store display areas
Grocery Manager
Daiei USA
Honolulu , HI
1992.06 - 2002.07
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Orchestrated performance-oriented environment by closely supporting team members.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
Castle High School
Kaneohe, HI05.1992
No Degree -
Honolulu Community College
Honolulu, HISkills
- Organized managerial style
- Managerial experience
- Developing managers
- Manager support
- Managerial skills
- Branch operations
- Forklift training
- CPR trained
- AED Training
- Strategic account development
- Business development and planning
- Sales operation
- Analytical problem solver
- Sales Reporting
- Marketing strategy
- Relationship building
- Coaching and mentoring
- Solution selling
- Effective managerial techniques
- Accomplished manager
Timeline
Store Manager
Daiso Hilo Hawaii
2021.12 - Current
Owner
Muddy Boots Produce LLC
2020.12 - Current
General Manager
K.H.I. Enterprises
2020.08 - 2020.12
District Manager / Branch Manager
Coca-Cola Bottling Of Hawaii
2015.06 - 2020.05
Combo District Sales Manager
Coca-Cola Refreshments Hawaii
2010.01 - 2015.06
Large Store District Sales Manager
Coca-Cola Refreshements Hawaii
2009.01 - 2010.01
Merchandiser Supervisor
Coca-Cola Refreshments Hawaii
2007.01 - 2009.01
Account Manager
Coca-Cola Enterprises Hawaii
2006.01 - 2007.01
Relief Account Manager
Coca-Cola Enterprises Hawaii
2005.01 - 2006.01
Merchandiser 2
Coca-Cola Enterprises Hawaii
2003.01 - 2005.01
Merchandiser
Coca-Cola Enterprises Hawaii
2002.07 - 2003.01
Grocery Manager
Daiei USA
1992.06 - 2002.07
High School Diploma -
Castle High School
No Degree -
Honolulu Community College
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