Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
ANALYST, FINANCIAL REPORTING
HTS, INC.
Jacksonville
11.2023 - Current
Currently, I provide financial reports to the financial and business segments on a monthly basis, including weekly revenue, margins, logistics movements, payroll, weekly capital updates, and revenue reports.
Responsible for other special projects delegated to me by the CFO, i.e.., writing up job description summaries for new openings for the company, assisting with HR Payroll, etc.
SENIOR FOOD SCIENTIST I
Newly Weds Foods Inc.
Broadview
08.2022 - 08.2023
Developed new sauces for key accounts.
Actively involved in daily lab duties, including sauce development and general lab upkeep.
Was responsible for customer presentations held by corporate for internal employees and external customers.
BEVERAGE SCIENTIST I
GIVAUDAN
Cincinnati
08.2020 - 04.2022
Scientist for key alcoholic beverage accounts across NOAM. Responsibilities include being the primary contact for customer briefs and interpreting customer needs and developing finished beverage concepts.
Beverage accomplishments:
Strong focus was placed on local & regional (L&R) accounts to assist in all aspects of development (base, flavor selections, commercialization). Multiple wins with start-ups and customers attempting to match current market products.
Multiple defense project wins working with in-house flavorists to retain current business with key customers.
SENIOR FOOD TECHNOLOGIST – BEVERAGE APPLICATIONS
IFF Frutarom (Merger)
Columbus
05.2019 - 08.2020
Led Creative & Application out of the Georgia facility formerly known as the Beverage Research Center, which was acquired under the acquisition of Frutarom. Managing one R&D technician—working as a team to drive for new business opportunities selling flavors, soft drink flavor concentrates, alcoholic beverages, energy drinks, teas, etc. Also responsible for flavor emulsion formulations through the use of food hydrocolloid systems and homogenization.
Beverage accomplishments:
Won new business formulating four cocktail syrup concentrates for a local distillery.
Grew relationships with local breweries and sold in multiple flavors for LTOs.
Multiple cost reduction projects approved by switching to internally sourced citrus oils for flavor emulsions used in soft drink concentrates.
FOOD SCIENTIST
GOLDEN STATE FOODS – LIQUID PRODUCTS DIVISION
Atlanta
01.2018 - 05.2019
Primary responsibilities included building relationships with key customers to understand culinary direction to build sauces and other liquid products to assist with customer menu innovation.
Liquid Product accomplishments:
Developed strong working knowledge of starches, gums, preservatives, syrups, clean labels, and ingredient technology for uses in liquid products.
Drove new business by bringing in Applebee’s as a new customer, gaining over 1 million lbs. of their Buttermilk Ranch from a matching project, which led to more business opportunities with the Dumpling Sauce, Oriental Dressing, Blue Cheese, and Wing Sauce.
Involved in a cost reduction project for Arby’s where we were able to drive $2.00/case out by changing from a more expensive Essence to a Flavor with negligible sensory differences.
Reformulated multiple products for key customers to adhere to water activity concerns and the updated FDA acidified foods law.
shake syrupDeveloped new innovations for LTOs for key customers such as Church’s Killer Bee Dipping Sauce, Arby’s Smoky Cherry Sauce (Duck Breast Sandwich Build), Arby’s Pineapple Habanero Mustard, and multiple Shake Syrup bases.
ASSOCIATE FOOD SCIENTIST
Conagra Brands
Omaha
10.2015 - 12.2017
Transitioned between two different roles within this position. Led product development for Snack Nuts and Trail Mixes, then moved onto Foodservice Beverages & Confectionary Toppings.
Snack Nuts & Trail Mixes accomplishments:
Successfully launched multiple flavored nuts and trail mixes to key customers.
Extended in-shell peanut shelf life through better process control.
Involved with a capital engineering project to purchase a seasoning tumbler for flavored nuts to improve product quality and seasoning adhesion.
Successfully changed over PHO-containing ingredients within formulas to non-PHO ingredients due to the FDA mandate to remove PHOs.
Reformulated top-performing SKU’s to No artificial flavors, no artificial colors, and no artificial preservative formulas.
Collaborated with cross-functional teams on cost reduction initiatives to source ingredients made from internal facilities to also be used as materials in current formulas, i.e., the excess High Heat Non-Fat Dry Milk Powder made in another internal facility for a different product could also be used for Foodservice Fudge formulas instead of sourcing from an outside vendor, resulting in over $500,000 in cost savings over FY 17 & FY 18.
QUALITY TECHNOLOGIST
Conagra Brands
Sylvester
08.2014 - 09.2015
Responsible for hourly sensory and analytical testing of in-process goods.
Made accept/reject decisions on incoming ingredients, raw materials, and pre-shipment samples based on pre-established criteria.
Assisted the Research & Development team during trial runs and new product startups.
QUALITY CONTROL TECH
JOHNSON & JOHNSON VISION CARE (TEMP)
Jacksonville
03.2014 - 07.2014
The position was temporary.ary.
problems,Assisted in process monitoring, identifying and recording any product quality problems and initiating recommendations.