Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kyle Terry

Danville,Kentucky

Summary

Results-driven sales associate with expertise in customer engagement, problem-solving, and effective communication. Proven track record of exceeding sales goals and fostering strong relationships to drive team success. Dynamic sales associate experienced in building customer relationships and implementing effective sales strategies. Adept at problem-solving and collaborating with team members to enhance customer satisfaction and drive revenue growth. Adaptable professional with a strong background in sales and customer service. Known for exceptional communication and teamwork skills, consistently achieving sales targets while fostering positive customer experiences.

Overview

9
9
years of professional experience

Work History

Sales Associate

Takedown Sportswear
Atlanta, Georgia
04.2021 - Current
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Collaborated with team members to create a positive shopping environment.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers to understand their needs and preferences effectively.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.
  • Developed and implemented strategies to meet sales quotas.
  • Generated new business opportunities through cold calling campaigns.
  • Participated in trade shows and sales events to promote products.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Produced sales documents, finalized deals and filed records.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Made 100 to 150 calls daily
  • Sold 350k-550k a year in my time at the company

Sales Associate

AT&T
Danville, Kentucky
03.2018 - 04.2021
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained store displays and ensured merchandise was well-stocked and organized.
  • Processed customer transactions accurately using point-of-sale systems.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Collaborated with team members to create a positive shopping environment.
  • Participated in inventory management, including stock counts and restocking items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.

Human Resources Generalist

Liebherr Australia • Adelaide
Adelaide, Australia
04.2018 - 10.2018

Create advertisements for available positions.

• Conduct reference and police checks for applicants.

• General data entry and maintenance of employee records.

• Scheduling of meetings, interviews and medical examinations.

• Established and maintain effective filing systems.

• Produce purchase orders, invoices and month end financial reports.

• Participation in various negotiations and tender reviews.

• Co-ordination of site wide health checks and scheduling of maintence.

Sales Associate

Bluegrass Cellular
Campbellsville, Kentucky
07.2017 - 03.2018

• Sold mobile devices, IPads, Apple watches, Tech accessories etc.

• Set up cellular connections

• Assisted in diagnosing technical issues, customer queries and complaints

• Supervised the daily store operations

• Met and exceeded quota every month

• Opened and Closed the store independently

Education

Bachelor of Science - Sociology

Campbellsville University
Campbellsville, KY
01-2016

Skills

  • Customer engagement
  • Sales strategies
  • Product knowledge
  • Negotiation techniques
  • Market research
  • Sales forecasting
  • Customer relationship management
  • Negotiation tactics
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Adaptability
  • Sales goals attainment
  • CRM software proficiency
  • Listening skills
  • Exceeds sales goals
  • Sales development
  • Brand promotion
  • Teamwork and collaboration
  • Sales training
  • Excellent communication skills
  • Order processing
  • Positive and professional

Affiliations

Wrestling Coach

Timeline

Sales Associate

Takedown Sportswear
04.2021 - Current

Human Resources Generalist

Liebherr Australia • Adelaide
04.2018 - 10.2018

Sales Associate

AT&T
03.2018 - 04.2021

Sales Associate

Bluegrass Cellular
07.2017 - 03.2018

Bachelor of Science - Sociology

Campbellsville University
Kyle Terry