Kyle Thompson
San Antonio,TX
Summary
To work closely with a community affiliated company that excels in creative concepts, outstanding service, and commitment to diversity while also utilizing a Heart for People, Head for Business, and Passion for Results mentality.
Overview
9
9
years of professional experience
Work History
Quality Assurance Tech
HEB
06.2024 - Current
- Foster a positive working environment among diverse teams
- Collaborate with plant personnel to enhance product quality
- Support manufacturing initiatives with quality assurance
- Train production team members in safe, quality food manufacturing
- Maintain laboratory standards per 6S guidelines
- Develop and implement preventive and corrective action plans within cross-functional teams
- Utilize customer and supplier feedback for continuous improvement
- Conduct root cause analyses to identify cost impacts and process variations
- Understand and apply traditional quality cost categories (prevention, appraisal, internal failure, external failure)
- Engage in Failure Mode and Effects Analyses (FMEAs)
- Audit, inspect, and test products to ensure compliance with quality standards and HACCP plans
- Verify process controls to maintain product quality and food safety
- Test finished products, work-in-process, and raw materials for compliance with specifications
- Perform floor checks on non-conforming products and report findings
- Participate in warehouse audits as needed.
Floor Lead
HEB
03.2022 - 06.2024
- Assist production specialist in opening batches, certifying run reports, and running day to day operations
- Operating and trouble shooting machines, operating systems, and handoffs/Quality Coordinator reports
- Producing quality products within required standard specifications.
General Manager
South Texas Pizza
04.2015 - 12.2021
- Successfully managed three locations of Dominos Pizza in the Food/Beverage Market
- Awarded 5-Star corporate achievement and named top manager of 2017
- Responsible for scheduling, recruiting, training, production and reviews of P&L’s, ordering, and maintaining EEOC regulations, local laws, and ordinances
- Worked closely with AAFES when operating as a DOD contractor on RAFB.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZB.S. Business -
University of Phoenix
10.2023
Skills
- Data analysis
- Project management
- Communication
- Organization
- Problem solving
Timeline
Quality Assurance Tech
HEB
06.2024 - Current
Floor Lead
HEB
03.2022 - 06.2024
General Manager
South Texas Pizza
04.2015 - 12.2021
MBA - Business Administration
University of Phoenix
B.S. Business -
University of Phoenix
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