Kyle Thompson
Aurora,IL
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
15
15
years of professional experience
Work History
Appliance Delivery
Leonardi Appliance Parts & Service
06.2010 - 06.2021
- Streamlined inventory management for increased efficiency in stocking and locating products.
- Assisted customers with troubleshooting and resolving appliance issues, improving overall experience and brand loyalty.
- Created relationships with customers to identify customer needs and recommend appropriate solutions.
Floor Manager
Brody’s Irish Pub
01.2012 - 01.2013
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
- Maintained strong relationships with guests by addressing their needs in a timely and personalized manner, leading to increased loyalty and repeat business.
Personal Assistant to the Owner
Bral Restoration
06.2011 - 12.2011
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Displayed absolute discretion at handling confidential information.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
Masonry Laborer
Central Building and Preservation
01.2011 - 06.2011
- Mixed mortar, plastic and grout according to standard formulas.
- Ensured accurate measurements for projects by utilizing professional tools such as levels, plumb bobs, framing squares, and measuring tapes.
- Optimized construction process efficiency through efficient transportation of necessary materials from storage areas to worksites using wheelbarrows or carts.
- Improved worksite safety by diligently maintaining clean work areas, removing debris, and organizing tools and materials.
Park Attendant
Blackberry Farm
06.2006 - 12.2006
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
- Enhanced visitor experience by providing exceptional customer service and maintaining park cleanliness.
- Increased park safety by regularly inspecting equipment and reporting any issues promptly.
Cashier
Menards
01.2006 - 10.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Doctor of Chiropractic - Chiropractic
National University of Health Sciences
Lombard12.2024
Bachelor of Science - Health Sciences
Aurora University
Aurora, IL2017
Associate of Science - Biology
Waubonsee Community College
Sugar Grove, ILSkills
Client Relationship Building
Product Demonstration
Customer Engagement
Teamwork and Collaboration
Adaptability to Change
Timeline
Floor Manager
Brody’s Irish Pub
01.2012 - 01.2013
Personal Assistant to the Owner
Bral Restoration
06.2011 - 12.2011
Masonry Laborer
Central Building and Preservation
01.2011 - 06.2011
Appliance Delivery
Leonardi Appliance Parts & Service
06.2010 - 06.2021
Park Attendant
Blackberry Farm
06.2006 - 12.2006
Cashier
Menards
01.2006 - 10.2006
Doctor of Chiropractic - Chiropractic
National University of Health Sciences
Bachelor of Science - Health Sciences
Aurora University
Associate of Science - Biology
Waubonsee Community College
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