Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Turley

Snowflake,AZ

Summary

Dynamic automotive professional with extensive experience at Williams Brothers, excelling in diagnostic troubleshooting and repair. Proven ability to enhance service efficiency and customer satisfaction through effective communication and technical expertise in brake and engine maintenance. Recognized for fostering positive team dynamics while delivering high-quality workmanship.

Overview

12
12
years of professional experience

Work History

Mechanic

Williams Brothers
06.2021 - 08.2025
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Calculated costs of materials and labor to prepair detailed repair estimates.

Automotive Service Writer

Arizona Chrystler Dodge Jeep Ram
08.2020 - 06.2021
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
  • Managed warranty claims efficiently, liaising between customers, technicians, and manufacturers for smooth resolutions.
  • Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
  • Enhanced service department efficiency by maintaining clear communication with technicians and customers.
  • Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
  • Verified warranty plans and coverage and uncovered hidden warranties.

Tire and Lube Technician

Horne Auto Center
08.2017 - 08.2020
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Checked fluids, tires, brakes, and other systems as part of 30-point inspection.

Assistant Manager

AutoZone
06.2013 - 07.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

High School Diploma -

Snowflake High School
Snowflake
05-2005

Skills

  • Diagnostic/Technical skills in troubleshooting
  • Repair and upkeep
  • Skilled in tool operation
  • Brake system maintenance
  • Engine maintenance and troubleshooting
  • Suspension system maintenance
  • Power steering troubleshooting
  • Efficient wheel alignment services
  • Heating/AC system troubleshooting

Timeline

Mechanic

Williams Brothers
06.2021 - 08.2025

Automotive Service Writer

Arizona Chrystler Dodge Jeep Ram
08.2020 - 06.2021

Tire and Lube Technician

Horne Auto Center
08.2017 - 08.2020

Assistant Manager

AutoZone
06.2013 - 07.2017

High School Diploma -

Snowflake High School

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