Kyle Tweed
Wilmington,DE
Summary
Hardworking and motivated manager with 3+ years of experience and record of success in the hospitality industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
3
3
years of professional experience
Work History
Head Bartender
Big Fish Grill Riverfront
WIlmington, CA
07.2023 - Current
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
General Manager
Mikimotos Asian Grill and Sushi Bar
Wilmington, DE
01.2023 - 07.2023
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Ensured compliance with local health department regulations regarding food safety standards.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Assistant General Manager
Big Fish Grill Riverfront
Wilmington, DE
03.2022 - 07.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated current processes within the store environment to identify areas of improvement.
- Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Managed daily operations of the store, including scheduling and supervising staff.
- Oversaw payroll preparation and administration for staff.
Assistant Sous Chef
Big Fish Grill
Wilmington, DE
11.2020 - 03.2022
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
- Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
- Trained kitchen workers on culinary techniques.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Trained new kitchen personnel on job duties and responsibilities.
Skills
- Operations Management
- Recruiting and Interviewing
- Sales Monitoring
- Customer Relations
- Project Management Abilities
- Staff Supervision
- Staff Development
Languages
Spanish
Limited
Timeline
Head Bartender
Big Fish Grill Riverfront
07.2023 - Current
General Manager
Mikimotos Asian Grill and Sushi Bar
01.2023 - 07.2023
Assistant General Manager
Big Fish Grill Riverfront
03.2022 - 07.2023
Assistant Sous Chef
Big Fish Grill
11.2020 - 03.2022
Similar Profiles
Ashe Hebrank-EkasAshe Hebrank-Ekas
Manager at Big Fish GrillManager at Big Fish Grill
Thomas McMahonThomas McMahon
Assistant General Manager at Big Fish GrillAssistant General Manager at Big Fish Grill
Jacquelynn EllisonJacquelynn Ellison
Server at Big Fish GrillServer at Big Fish Grill
David NatalieDavid Natalie
Sales Representative at PepsiCoSales Representative at PepsiCo
Claire MelhemClaire Melhem
Apple Certified Advisor and Floor Lead at Best BuyApple Certified Advisor and Floor Lead at Best Buy