Kyle Veinotte
Upton,MA
Summary
Experience in maintaining safety, de-escalating volatile situations, supervising high-risk populations, and working with mental-health professionals in secure residential and correctional settings. Associate degree candidate in Liberal Arts: Psychology, seeking entry-level behavioral health, human services, recovery support, residential counselor, or case-support roles.
Overview
18
18
years of professional experience
Work History
Corrections Officer
Massachusetts Department of Correction
Shirley, MA
11.2013 - 05.2026
- Supervised daily operations in a secure residential correctional setting, maintaining safety, structure, and accountability for up to 94 individuals.
- Supported individuals with significant mental health and behavioral needs within a Residential Treatment Unit.
- Applied crisis intervention, verbal de-escalation, and conflict-resolution techniques to stabilize high-risk situations.
- Partnered with mental health, medical, and supervisory staff to monitor concerns, coordinate responses, and support institutional safety.
- Completed detailed documentation, including incident reports, behavior observations, movement logs, and safety-related updates.
- Trained and supported new officers in safety procedures, communication standards, emergency response, and facility operations.
Petty Officer 2nd Class
U.S. Navy Reserve
United States
06.2008 - 08.2014
- Advanced to Petty Officer Second Class while serving in the U.S. Navy Reserve Construction Battalion.
- Completed training in construction operations, field safety, reconnaissance procedures, heavy equipment operation, and tactical planning.
- Operated and maintained heavy construction equipment, including excavators, bulldozers, and loaders, in training and project settings.
- Supported unit readiness through logistics coordination, equipment accountability, supply tracking, and vehicle movement planning.
- Trained junior personnel on safety procedures, operational standards, and team-based task execution.
Hospital Security Officer
Apollo Security
Natick, MA
08.2012 - 11.2013
- Supported safety operations in hospital environments, including monitoring high-risk patients and responding to behavioral or medical emergencies.
- Collaborated with medical staff during urgent situations to help maintain patient, staff, and visitor safety.
- Conducted patrols, responded to alarms, documented concerns, and helped reduce risk across hospital premises.
- Assisted in training new security personnel on hospital safety procedures, emergency response, and professional conduct.
Laborer
Pro-Care Inc.
Hopedale, MA
09.2011 - 08.2012
- Completed water-damage restoration, demolition, cleanup, and remediation projects while following safety and quality standards.
- Operated restoration equipment, assessed property damage, and coordinated with customers, team members, and insurance adjusters.
- Trained new technicians on equipment use, safety procedures, and job-site expectations.
Security / Transport Driver
Genzyme Security
Framingham, MA
12.2010 - 08.2011
- Supported campus safety through employee transportation, facility patrols, surveillance monitoring, and security assessments.
- Maintained accurate documentation for vehicle inspections, shipments, incidents, and safety-related observations.
- Followed transportation and security protocols to reduce risk, maintain compliance, and support efficient campus operations.
Laborer Technician
E.M.C.
Hopkinton, MA
01.2009 - 12.2010
- Assembled computer storage towers using blueprints, quality-control procedures, inventory tracking, and production standards.
- Operated equipment, followed safety protocols, collaborated with team members, and completed assigned tasks with minimal supervision.
Education
Associate of Arts - Psychology
Cape Cod Community College
Barnstable08-2027
High School Diploma -
Nipmuc Regional High School
Upton, MA2008
Skills
Crisis-trained public safety professional with 12 years of experience maintaining safety, de-escalating volatile situations, supervising high-risk populations, and working with mental health professionals in secure residential and correctional settings Associate degree candidate in Liberal Arts: Psychology, seeking entry-level roles in behavioral health, human services, recovery support, residential counseling, or case support
Timeline
Corrections Officer
Massachusetts Department of Correction
11.2013 - 05.2026
Hospital Security Officer
Apollo Security
08.2012 - 11.2013
Laborer
Pro-Care Inc.
09.2011 - 08.2012
Security / Transport Driver
Genzyme Security
12.2010 - 08.2011
Laborer Technician
E.M.C.
01.2009 - 12.2010
Petty Officer 2nd Class
U.S. Navy Reserve
06.2008 - 08.2014
Associate of Arts - Psychology
Cape Cod Community College
High School Diploma -
Nipmuc Regional High School