Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kyle Viray-Cruz

Fremont,CA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

11
11
years of professional experience

Work History

Valet/Porter

Ritz-Carlton Club
01.2020 - Current
  • Communicated with coworkers and managers about completed duties.
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.

Valet

USA Parking
03.2013 - 12.2018
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Maneuvered vehicles into designated areas to maximize parking capacity.

Front Desk Receptionist

Extended Stay America, ESA
03.2012 - 02.2013
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

Bachelor of Arts - Radio And Television Broadcasting

San Francisco State University
San Francisco, CA
12.2021

Skills

  • Adaptable and Flexible
  • Fixture Cleaning and Polishing
  • Communication and Interpersonal Skills
  • Regulatory Compliance

Accomplishments

Received the Lucky 7 award for prestigious service

Timeline

Valet/Porter

Ritz-Carlton Club
01.2020 - Current

Valet

USA Parking
03.2013 - 12.2018

Front Desk Receptionist

Extended Stay America, ESA
03.2012 - 02.2013

Bachelor of Arts - Radio And Television Broadcasting

San Francisco State University

Similar Profiles

CREATE PROFILE
Kyle Viray-Cruz