Dynamic and detail-oriented professional with experience at Publix, excelling in food safety and customer service. Proven ability to enhance sales through effective merchandising techniques and strong teamwork. Committed to maintaining a clean and organized environment while ensuring compliance with safety standards. Skilled in fish identification and knife handling, fostering a positive shopping experience.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Seafood Clerk
Publix
08.2021 - Current
Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
Washed floors, walls, coolers and storage shelves.
Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
Cleaned and sanitized seafood area to preserve products and protect safety of guests.
Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
Checked quality of products and removed expired items.
Store Associate
Leslie's Pool Supplies, Service & Repair
06.2024 - 09.2024
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Greeted customers, helped locate merchandise, and suggested suitable options.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Maintained tidy and organized store to comply with cleanliness standards.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Answered questions about store policies and addressed customer concerns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Processed returns and exchanges efficiently, adhering to company policies and procedures.
Participated in training sessions to stay updated on product information and company policies.
Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
Maintained clean and inviting store environment, encouraging longer visits from customers.
Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
Selector
Aldi Warehouse
04.2020 - 08.2020
Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
Education
Associate of Science - Food And Resource Economics
Polk State College
Winter Haven, FL
08-2024
Bachelor of Science - Food And Resource Economics
University of Florida
Gainesville, FL
11-2027
Skills
Fish identification
Knife handling
Workplace safety
Food safety
Cleaning procedures
Labeling accuracy
Market trends
Merchandising techniques
Teamwork
Teamwork and collaboration
Time management
Attention to detail
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Store Associate
Leslie's Pool Supplies, Service & Repair
06.2024 - 09.2024
Seafood Clerk
Publix
08.2021 - Current
Selector
Aldi Warehouse
04.2020 - 08.2020
Associate of Science - Food And Resource Economics