Summary
Overview
Work History
Education
Skills
Accomplishments
Coreproficiencies
Keyabilities
Work Availability
Timeline
Kyle Watson

Kyle Watson

Summary

Initiative-taking manager with operations and project management expertise. Oversees complex and detailed projects, from initial scope and planning through execution follow-up. A solid history of identifying and utilizing methods to improve operational profitability, efficiency, cost-effectiveness, and performance. Handles projects and conflicting priorities, utilizing proven project management methodologies and sound development practices to ensure quality deliverables and enterprise solutions.

Overview

30
30
years of professional experience

Work History

Title Coordinator

Stewart Title Company
04.2020 - Current
  • Oversee Branch accounting (Accounts Payable/Receivable)
  • Collaborated closely with escrow officers, lenders, and real estate agents to ensure smooth transactions for all parties involved.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Assisted in preparation of title insurance policies and title commitments.
  • Enhanced customer satisfaction with timely and accurate delivery of title reports, meeting strict deadlines consistently.
  • Facilitated fast resolution of disputes between parties involved in real estate transactions.
  • Ensured compliance with regulatory requirements throughout all aspects of the title coordination process.
  • Maintained organized digital files and records of property titles, ensuring easy access for colleagues and clients alike.
  • Streamlined title coordination processes by implementing efficient communication and documentation strategies.
  • Minimized risk exposure for clients through meticulous attention to detail during the review of public records and legal documents.
  • Assisted in training new Title Coordinators, sharing knowledge and expertise to improve department performance.
  • Managed multiple projects simultaneously while maintaining high-quality work standards, contributing to overall team efficiency.
  • Reduced turnaround time for title clearance by diligently reviewing property records and identifying potential issues.

Process Improvement Coordinator/Escrow Closer

Columbia Title Company
06.2018 - 10.2019


  • Streamlined process workflows by identifying inefficiencies and implementing corrective actions.
  • Spearheaded change management efforts to ensure smooth adoption of new processes and technologies across the organization.
  • Enhanced communication between departments by establishing cross-functional teams and collaboration tools.
  • Coordinated multi-departmental projects that resulted in significant improvements in cost savings, efficiency, or revenue generation.
  • Drove process automation initiatives that led to increased speed, accuracy, and reduced risk of human error.
  • Looped in upper management with progress updates so they could make informed decisions.
  • Evaluated current processes to develop improvement plans.
  • Created legal documents such as deeds, mortgages and leases based on title search results.
  • Developed strong relationships with clients and real estate professionals through exceptional customer service and prompt communication.
  • Reviewed monthly reports for accuracy and submitted to management.
  • Educated first-time buyers on the escrow process, easing their concerns and simplifying complex concepts for better understanding.
  • Identified opportunities for process improvements within the department, resulting in enhanced efficiency and consistency across all files handled.
  • Prepared accurate settlement statements reflecting the financial details of each transaction for final approval by all parties involved.
  • Reduced discrepancies in transaction records by meticulously reviewing and reconciling financial documents.
  • Resolved title issues prior to closing, collaborating with title officers to ensure clear property ownership transfers.
  • Assisted in preparation of title insurance policies and title commitments.

Project Manager

Vertafore
03.2013 - 11.2016
  • Created New Hire Training Tools Knowledge Base; included the documentation of Vertafore Professional Services processes and the creation of custom tools to streamline the onboarding process
  • Piloted and rolled out a program to increase implementation 2.5x for large companies
  • Normal implementation process was 12 weeks: 2 agencies start a week and 2 agencies a week go live
  • Increased that to 5/week & was able to discount costs and increase implantation's per week through grouping
  • Designed Project Charter and Timelines
  • Set milestones and manage clients through system implementation
  • Collaborated with technical resources and stakeholders regarding status, technical issues, and creative solutions
  • Identified risks to project goals, developing action plans for resolution
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.

Mortgage Consultant

Union Bank
07.2012 - 03.2013
  • Solicited residential first mortgages through contacts with realtors, builders, and developers
  • Interviewed applicants to develop information concerning their needs, desires, and earnings to determine whether the loan will be an acceptable risk; obtained and analyzed pertinent financial and credit data
  • Developed and implemented a marketing territory to educate the community regarding the Bank's CRA programs

Branch Manager

Salal Credit Union
03.2007 - 02.2012
  • Directed sales team members in acquiring new business within the current membership through innovative sales techniques, methodologies, and the Synapsys member relationship management system
  • Participated in community and outside marketing events and meetings in the promotion of services
  • Drove individual and branch sales goals through the implementation of business sales, referrals, and retention of account relationships, raising branch ranking from #5 to #1 in a 4-year period
  • Ensured compliance with all state regulations, federal regulations, compliance standards, ITPP, BSA including CIP, OFAC, and credit union policies and procedures
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • 100% employee retention for a 5 year period

Mortgage Consultant

Linear Financial
02.2006 - 10.2006
  • Collaborated with local Realtors, Brokers, Professional Builders, Developers, and other professional entities regarding prospective customers seeking commercial real estate loans
  • Prepared cash flow analyses and loan summaries and provided complete loan packages for review, keeping the borrower informed of the loan status

Assistant Manager

Washington Mutual
04.1995 - 02.2006
  • Consulted with Financial Center Personnel, Head Office, and Operational Support Departments
  • Coordinated monthly audits, quality assurance, and assessment verifications
  • Created, coordinated, and scheduled weekly staff schedules within budgeted labor guidelines, balancing team member needs with business needs
  • Screened, interviewed, hired, and trained staff members
  • Implemented 2 pilot programs that increased deposit base and sales, focusing on banking products and services
  • Met and exceeded individual sales goals and contributed to group sales goals, providing profitability to Washington Mutual and its subsidiaries
  • Created and developed marketing plans, including outside sales, to generate business
  • Awarded 'Best of the Best' for commitment to ambitious standards in job performance and customer service
  • Initiated the interviewing, hiring, training, mentoring, and performance review of the sales and service team, retaining 100% of staff over a five-year period
  • Member of Leadership Quorum, brainstorming methods to improve branch production / overall bank processes

Education

No Degree -

Shoreline Community College

Skills

  • Risk Assessment
  • Sales & Marketing
  • Staff Training & Development
  • Hiring & Onboarding
  • Business Development
  • Continuous Improvement
  • Finance & Budgeting
  • Program Management
  • Team Building & Retention
  • Real estate knowledge
  • Escrow Coordination
  • File auditing
  • Title processing
  • Document Review
  • Accuracy and Precision
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Relationship Building
  • Self Motivation
  • Data Entry

Accomplishments

  • Awarded 'Best of the Best' for commitment to ambitious standards in job performance and customer service.
  • Initiated the interviewing, hiring, training, mentoring, and performance review of the sales and service team, retaining 100% of staff over a five-year period.
  • Member of Leadership Quorum, brainstorming methods to improve branch production / overall bank processes.
  • Drove individual and branch sales goals through the implementation of business sales, referrals, and retention of account relationships, raising branch ranking from #5 to #1 in a 4-year period.

Coreproficiencies

  • Risk Assessment
  • Sales & Marketing
  • Staff Training & Development
  • Hiring & Onboarding
  • Business Development
  • Continuous Improvement
  • Finance & Budgeting
  • Program Management
  • Team Building & Retention

Keyabilities

  • Ensures full coordination between all sections and departments, including all financial aspects, project planning, development, and implementations.
  • Generates and communicates project reporting & documentation, providing on-time status updates to executives and clients throughout the project life cycle.
  • Conducts activity-based analysis of business operations & processes and provides improvement recommendations.
  • Successfully coordinates programs and completes projects that achieve objectives; meets and/or preempts deadlines independently and through collaboration with cross-functional teams.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Title Coordinator - Stewart Title Company
04.2020 - Current
Process Improvement Coordinator/Escrow Closer - Columbia Title Company
06.2018 - 10.2019
Project Manager - Vertafore
03.2013 - 11.2016
Mortgage Consultant - Union Bank
07.2012 - 03.2013
Branch Manager - Salal Credit Union
03.2007 - 02.2012
Mortgage Consultant - Linear Financial
02.2006 - 10.2006
Assistant Manager - Washington Mutual
04.1995 - 02.2006
Shoreline Community College - No Degree,

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Kyle Watson