Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
Kpost Roofing
06.2021 - 08.2023
Manage residential roofing projects from start to finish, including budgeting, scheduling, and quality control
Supervise and train roofing crews to ensure compliance with safety regulations and project specifications
Communicate with customers throughout the project to ensure their satisfaction and address any concerns.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Met project deadlines without sacrificing build quality or workplace safety.
Identified plans and resources required to meet project goals and objectives.
Coordinated material procurement and required services for projects within budget requirements.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress and technical problems.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Transportation Manager
US Aviation Academy
06.2014 - 06.2021
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Organized records of vehicles, schedules and completed orders.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Created and enforced detailed organization processes to increase quality and service standards.
Developed and maintained knowledgeable and productive team of employees.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
IMS Associate
Wal-mart
01.2013 - 01.2014
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Monitored and adjusted inventory levels to meet customer needs and demands.
Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Completed stock inventories to identify and address issues negatively impacting controls.
Shift Leader
Top That! Pizza, Retail Pizza Restaurant
01.2012 - 01.2012
Facing Sales Position
I greet each and every customer coming into the store, as well as thanking them as they leave
I ensure each pizza ordered matches the customer’s selection of ingredients and requested amount of each ingredient
I consistently meet the time constraints for assembling each pizza, cooking and handing the finished product to the customer
I work well with fellow employees and value teamwork
I strive to keep the shop clean, stocked, and organized
I take pride in always arrive at least 10-15 minutes prior to the start of my shift
I am always willing to work extra shifts when asked.
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Resolved conflicts between employees to maintain positive and productive work environments.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Scheduled staff shifts to secure adequate coverage and productive workflows.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Conducted performance reviews and provided staff with feedback and guidance.
Analyzed sales figures and identified areas for improvement.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Evaluated staff performance and provided coaching to address inefficiencies.
Frequently inspected production area to verify proper equipment operation.
Gathered, organized and input information into digital database.
Sales Associate/Technical Advisor
Grass Carpet Cinema of North, Outdoor/Indoor Movie Equipment Rental Company
01.2009 - 01.2012
Served as primary point of contact for triaging technical issues.
Contributed technical oversight to assist team project fulfillment.
Oversaw internal IT education programs and resources regarding at-issue products.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Assistant Manager
Innovative Products
01.2006 - 01.2012
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Developed detailed plans based on broad guidance and direction.
Education
High school diploma -
2011
Skills
Project Management
Team Leadership
Budgeting and Cost Control
Customer Service
Vehicle Inspection
Planning Abilities
Route Logs
Route Management
DOT Compliance
Weight Limits
Vehicle Maintenance
Commercial Driving
DOT Requirements
Logistics Planning
Air Brake Certification
Defensive Driver Training
Prevention Techniques
Spreadsheet Tracking
Locating Vins
Basic Vehicle Safety
Traffic Observations
Update Logs
Vehicle Checklists
Delivery and Trip Logs
Maintenance Requirements
Follow Safety Procedures
Document Verification
Dependable and Cooperative
Flow Assurance
Building, Demolition and Renovation
Manual Dexterity
Change Orders
Document Review
Building Site Supervision
First Aid
Identifying Building Costs
Code Compliance
Subcontractor Relations
Timelines and Milestones
Safe Job Site Set-Up
Certification
Licensed Commercial Class B with Airbrakes
Timeline
Project Manager
Kpost Roofing
06.2021 - 08.2023
Transportation Manager
US Aviation Academy
06.2014 - 06.2021
IMS Associate
Wal-mart
01.2013 - 01.2014
Shift Leader
Top That! Pizza, Retail Pizza Restaurant
01.2012 - 01.2012
Sales Associate/Technical Advisor
Grass Carpet Cinema of North, Outdoor/Indoor Movie Equipment Rental Company