Summary
Overview
Work History
Education
Skills
Certification
Education
Languages
Timeline
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Kyle Andreu Lopez

NEW YORK

Summary

Dedicated healthcare professional with expertise in medical assistance, recognized for exceptional productivity and task efficiency. Skilled in patient care, medical record management, and clinical procedures. Strong communicator with a focus on empathy and teamwork, enhancing patient experiences and supporting healthcare teams effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dos Toros
New York
09.2023 - Current
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Medical Assistant

Medical Associates Of Wall Street
New York
10.2024 - 12.2024
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Provided phlebotomy services according to established standards and practices.
  • Documented all patient data, including vital signs and ECG readings, into electronic health records.

Shift Leader

Naya
New York, NY
08.2022 - 07.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Dog Walker

Wag!
05.2022 - 08.2022
  • Provided dogs with exercise and fresh air to promote dog health.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Greeted pet owners warmly to build trust and create lasting relationships.

Crew Member

Five Guys
08.2021 - 03.2022
  • Worked well with teammates and accepted coaching from management team.
  • Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
  • Sanitized hands and surfaces before preparing foods.

Education

Medical Assistant -

Lehman College
Bronx, NY
10-2024

High School Diploma -

St. Bernadette College of Valenzuela
Valenzuela, Ph
03.2019

Some College (No Degree) - Bachelor of Science in Nursing

Our Lady of Fatima University
Valenzuela

Nursing

Borough of Manhattan Community College
New York, NY

Skills

  • Blood collection
  • Venipuncture
  • Medical office administration
  • Data Entry
  • ECG monitoring
  • Workload Management
  • Telephone Etiquette
  • Customer service and satisfaction

Certification

  • Food Protection Course
  • Certified store trainer, Naya - May 28th 2023
  • CPR Certified

Education

true,other

Languages

tagalog
Native/ Bilingual

Timeline

Medical Assistant

Medical Associates Of Wall Street
10.2024 - 12.2024

Assistant Manager

Dos Toros
09.2023 - Current

Shift Leader

Naya
08.2022 - 07.2023

Dog Walker

Wag!
05.2022 - 08.2022

Crew Member

Five Guys
08.2021 - 03.2022

Medical Assistant -

Lehman College

High School Diploma -

St. Bernadette College of Valenzuela

Some College (No Degree) - Bachelor of Science in Nursing

Our Lady of Fatima University

Nursing

Borough of Manhattan Community College

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Kyle Andreu Lopez