Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
My Relgion
References
Timeline
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Kyle Coulanges

Valley Stream

Summary

With a proven track record at Femcare, I excel in patient interaction and data entry, ensuring seamless operations. Adept at conflict resolution and effective communication, I enhance team collaboration and maintain accurate records. My adaptability and time management skills drive success in dynamic environments, consistently achieving high client satisfaction and operational efficiency. I offer strong analytical and communication abilities, am eager to learn and grow in technical support environment. Brings solid understanding of problem-solving techniques and customer service principles.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Franklin Square, NY
07.2025 - Current
  • Prepared high-quality beverages in accordance with Starbucks standards.
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Assisted in training new baristas on beverage preparation techniques and customer interaction.
  • Managed inventory levels and restocked supplies to ensure availability of products.

Front Desk Receptionist

Femcare
Brooklyn, NY
06.2024 - 08.2024
  • Managed phone calls and scheduled appointments for medical consultations.
  • Greeted and assisted patients upon arrival at the healthcare facility.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Performed data entry into EPIC to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.

Front Desk Receptionist

Femcare
Brooklyn, NY
07.2023 - 08.2023
  • Managed phone calls and scheduled appointments for medical consultations.
  • Greeted and assisted patients upon arrival at the healthcare facility.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Performed data entry into EPIC to maintain accurate records of customer information.
  • Assisted with scheduling appointments for clients and visitors.

Assistant Camp Counselor

Lawrence Woodmere Academy Summer Day
Woodmere, NY
06.2022 - 08.2022
  • Assisted in planning and organizing daily camp activities for children.
  • Supervised campers during recreational activities and ensured safety protocols were followed.
  • Facilitated group games and sports, promoting teamwork among campers.
  • Communicated effectively with parents regarding camper needs and schedules.
  • Monitored camper behavior and addressed conflicts with effective resolution strategies.
  • Supported the setup and cleanup of facilities before and after events.

Camp Counselor in Training

Lawrence Woodmere Academy Summer Day
Woodmere, NY
06.2021 - 08.2021
  • Supervised daily activities for campers, ensuring safety and engagement.
  • Assisted lead counselors in planning and executing recreational programs.
  • Facilitated group games and team-building exercises to promote cooperation.
  • Monitored camper behavior, addressing conflicts and fostering positive interactions.
  • Assisted camp counselors in leading activities such as arts and crafts, swimming, archery, and outdoor games.

Education

Some College (No Degree) - Clinical Psychology, Biology

Molloy College
Rockville Centre, NY

Skills

  • Patient interaction
  • Data entry
  • Case management
  • Record keeping
  • Team collaboration
  • Conflict resolution
  • Time management
  • Effective communication
  • Flexibility and adaptability
  • Opening and closing duties

Accomplishments

  • Mens Varsity Captain for Central Highschool Volleyball Team
  • Mens 16-18s Captain for LI Knights Volleyball Club

Affiliations

  • Swimming
  • Volleyball
  • Weightlifting
  • Playing Piano
  • Various Volleyball performance awards
  • National Seal of Biliteracy

Interests

  • Swimming
  • Gym Workouts
  • I participate in various sports activities such as volleyball and basketball

My Relgion

I am a practicing Seventh Day Adventist, so I would not be able to work Friday nights after sunset or Saturday mornings before sunset, but I am committed to work any time there after or before. I hope this does not impede on the job selecting process and that you can come to understand and accommodate to the best of your ability, please and thank you very much!

References

References available upon request.

Timeline

Barista

Starbucks
07.2025 - Current

Front Desk Receptionist

Femcare
06.2024 - 08.2024

Front Desk Receptionist

Femcare
07.2023 - 08.2023

Assistant Camp Counselor

Lawrence Woodmere Academy Summer Day
06.2022 - 08.2022

Camp Counselor in Training

Lawrence Woodmere Academy Summer Day
06.2021 - 08.2021

Some College (No Degree) - Clinical Psychology, Biology

Molloy College