Kylee Andring
Pittsburgh
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Client Service Manager
WJM Entertainment
02.2016 - Current
- Assist and assess interviews for new employees and clients. Training all new hires on expected and unexpected challenges
- Actively and empathetically listening to client and employee concerns to properly explore solutions while maintaining the integrity of the company
- Maintaining and building relationships with current clients to ensure, build and protect future revenue
- Discovering client budget and hindrances to make targeted sale and closing goals
Assistant Director of Personal Training
LA Fitness
07.2014 - 03.2015
- Assist sales associates on closing new client contracts
- Implementing data-proven strategies for continuous and dependable client growth and retention
- Streamline and create custom programs for clients despite physical limitations or needs to ensure their goal are reached and maintained
Server
Pasta Too
- Maximizing sales by utilizing upselling techniques and knowledge of fine wine and spirits with proper pairings
- Enhancing customer experience by promptly attending to their needs and providing a personalized service
- Collaborate with team members to ensure proper workflow and contribute to BOH by monitoring stock levels and expiration dates
Server
Bahama Breeze
- Demonstrated strong multi tasking skills by managing several tables while preforming side work without sacrificing customer service and experience
- Served food and hand crafted cocktails accurately and promptly in a bustling and vibrant environment
- Set positive and fun tone for entire dining experience
Education
High School Diploma -
Brooke High School
Wellsburg, WV2009
Skills
- Interpersonal and client communications
- De escalation and conflict resolution
- Relationship cultivation and retention
- Task Prioritization
Timeline
Client Service Manager
WJM Entertainment
02.2016 - Current
Assistant Director of Personal Training
LA Fitness
07.2014 - 03.2015
Server
Pasta Too
Server
Bahama Breeze
High School Diploma -
Brooke High School
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