Hi, I’m
Kylee-Ann Moore
Quincy,IL
Summary
Dynamic individual with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
years of professional experience
Work History
John Wood Community College
Tutor
01.2025 - Current
Job overview
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
Kunes Country Honda of Quincy
Sales Professional and Service Advisor
06.2022 - 12.2024
Job overview
- Set up and optimized company pages to increase visibility of company's social content.
- Prepared or edited organizational publications for internal and external audiences.
- Redesigned website and social media content to make them more user-friendly, adding creative touches, photos, and videos.
- Organized and oversaw "Operation Christmas Child" by gathering volunteers, distributing materials, and preparing them to be shipped.
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Researched competitor products and consumer interests to anticipate and answer questions, providing more information.
- Suggested specific products to meet customer needs.
- Maintained positive working relationship with fellow staff and management.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
Shottenkirk Chevrolet Inc.
Sales Associate
06.2021 - 06.2022
Job overview
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Maintained up-to-date database of sales contacts and customer information.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Identified and approached potential customers in person, via phone, and facebook while still receiving leads from various websites.
- Presented ownership options with clear pricing information and answered any questions customers had regarding the numbers.
- Fostered strong relationships with customers via efficient follow up and kept them satisfied with our companies performance.
- Worked as the first contact with every customer, built rapport with customers quickly.
- Educated customers about sales processes, warranty requirements and service standards.
Education
John Wood Community CollegeQuincy, IL
Associate of Science from Biological Sciences
12-2025
Hamilton Junior-Senior High School
High School Diploma
05.2020
University Overview
- Maintained a 3.7 G.P.A while moving eight times, going to six different high schools.
- Graduated seventh in my class.
- Attended and passed eight dual credit courses.
Skills
- Supportive Personality
- Clear Communication
- Time Management
- Social Perceptiveness
- Positive and Upbeat Attitude
- Patience and empathy
- Creative thinking
- Team collaboration
- Strong work ethic
- Customer relationship building
- Listening skills
- Attention to detail
Accomplishments
- Member of Phi Theta Kappa Honor Society
- Member of Presidents list for academic achievements
Education and Training
other
Timeline
Tutor
John Wood Community College
01.2025 - Current
Sales Professional and Service Advisor
Kunes Country Honda of Quincy
06.2022 - 12.2024
Sales Associate
Shottenkirk Chevrolet Inc.
06.2021 - 06.2022
John Wood Community College
Associate of Science from Biological Sciences
Hamilton Junior-Senior High School
High School Diploma
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