Kylee Baty
Beaumont,CA
Summary
Confident fashion and e-commerce model bringing three years of experience in advertising, promotional modeling, and high fashion work. Able to take direction from designers, photographers, and maintain composure in high-pressure environments. Reliable Sales Associate with strengths in inventory management, cash handling, and customer service. Friendly, knowledgeable, and hard-working team player. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Retail Support Associate
Gucci Outlet
Cabazon, CA
10.2022 - Current
- Operated cash registers to process payments from customers.
- Answered customer inquiries regarding product features, pricing, and availability.
- Monitored stock levels and placed orders as necessary to maintain adequate supplies of products.
- Followed company policies regarding returns and exchanges, refunds, discounts, and promotions.
- Described merchandise and explained use, operation and care.
- Processed incoming shipments of merchandise and restocked shelves accordingly.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided customer support, explaining complex repair processes in understandable terms.
Warehouse Worker
Amazon
Beaumont, CA
12.2020 - 10.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 30 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Supervised warehouse operations by managing employees during shifts.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Worked safely around moving machinery.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Sales Associate
Michael Kors Outlet
Cabazon, CA
11.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
Model
Willow Model & Talent Agency
Murrieta, CA
05.2017 - 08.2020
- Attended several casting calls, fittings, shows and shoots over almost two years
- Generated high quality results in a timely manner.
- Promoted products and services by posing for commercials, live shows and photo shoots.
- Modeled garments such as dresses, coats, underclothing and swimwear.
- Applied makeup in accordance with clothing style.
- Maintained energy and enthusiasm in fast-paced environment.
- Posed and strutted to demonstrate features such as garment quality, style and design.
Shift Leader
Yogurtland
Yucaipa, CA
04.2019 - 11.2019
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Assigned daily employee tasks and monitored activity and completion
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
- Coached team members in techniques necessary to complete job tasks
- Maintained safe working environment by observing safety procedures, policies and regulations
- Educated and Training
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Calvin Klein
Cabazon, CA
11.2017 - 03.2019
- Kept system inventory tracking accurate and updated for optimal usage
- Contributed to team objectives by exceeding sales goals and customer satisfaction ratings
- Assisted customers with selection of products and services
- Completed purchases with cash, credit and debit payment methods
- Listened to customer needs and preferences to provide accurate advice
- Promoted brand image and company vision to increase revenue
- Maintained product, service and company policy knowledge to serve as a resource for both coworkers and customers
- Completed skilled visual merchandising of new and restocked products to maximize brand appeal and sales
- Guided customers in choosing items which reflected personal style and shape
- Prepared products for sales floor and created appealing product displays
- Expressed appreciation for patronage, inviting and encouraging customer return visits
- Boosted employee morale by delivering daily kick-off message to motivate staff and communicate specials.
Education
Diploma -
Beaumont Senior High School
Beaumont, CA2018
Skills
- Creative and artistic
- Quick learner
- Excellent communication skills
- Team player mentality
- Outgoing personality
- Listening skills
- Cash handling
- Leadership
- Creative problem-solving
- Equipment assembly
- Stock replenishment
- Patience and empathy
- Cleanliness maintenance
- Warehouse operations
- Customer service
- Order fulfillment
Hobbies
I am an aspiring photographer. I create gemstone jewelry, paint, read, and enjoy the outdoors in my free time.
Timeline
Retail Support Associate
Gucci Outlet
10.2022 - Current
Warehouse Worker
Amazon
12.2020 - 10.2022
Sales Associate
Michael Kors Outlet
11.2019 - 12.2020
Shift Leader
Yogurtland
04.2019 - 11.2019
Sales Associate
Calvin Klein
11.2017 - 03.2019
Model
Willow Model & Talent Agency
05.2017 - 08.2020
Diploma -
Beaumont Senior High School
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