Kylee Bault
Muncie,IN
Summary
Motivated English student seeking an internship in the publishing industry to gain hands-on experience. Outgoing and friendly with a strong drive to succeed. Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Student Library Assistant
Ball State University
Muncie, IN
03.2022 - 11.2022
- Assisted in the cataloging of new books and materials.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Provided reference and reader's advisory services to library patrons.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Conducted inventory of library collections on a regular basis.
- Returned books to circulation by placing on proper shelves.
- Answered patrons' questions and assisted in finding materials requested.
- Developed strong understanding of cataloging books and other materials through various methods.
- Enforced current library policies fairly with patrons.
- Sorted books, publications and other items according to established procedures.
- Located books and periodicals for patrons.
- Answered routine inquiries and referred patrons to librarians.
- Acquired books, pamphlets and periodicals by facilitating ordering process.
- Delivered and retrieved items to and from departments by hand or push carts.
- Instructed patrons on using reference sources, card catalogs and automated information systems.
- Classified and catalogued items according to content and purpose.
- Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
Kohl's Associate
Kohl's
Terre Haute, IN
08.2021 - 03.2022
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Promoted sales initiatives to support company brand.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Service Champion
Taco Bell
Terre Haute, IN
03.2021 - 07.2021
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
- Greeted customers upon entering the store and provided assistance when needed.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Babysitter
Family Business
Terre Haute, IN
06.2017 - 07.2017
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Developing creative ways to encourage learning through everyday experiences.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Remaining alert at all times while caring for multiple children simultaneously.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Responsibly watched children while parents were out.
Education
Bachelor of Arts - English Literature
Ball State University
Muncie, IN05.2025
High School Diploma -
Terre Haute North Vigo High School
Terre Haute, IN12.2023
Skills
- Workplace Safety
- Cash Handling
- Relationship Building
- Computer Skills
- Loyalty Program Promotion
- Customer Interaction
- Customer Engagement
- Event Coordination
- Attention to Detail
- Sales Expertise
- MS Office
- Oral Communication
- Policy Implementation
- Complex Problem-Solving
- Work Planning and Prioritization
- Decision-Making
- Customer Service
- Time Management
- New Hire Training
Assessments
- Cashier Skills, Expert, 07/01/20, Counting cash, processing transactions, following written procedures, and attending to details.
- Food Service: Customer Situations, Highly Proficient, 07/01/20, Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
- Work Style: Reliability, Completed, 07/01/20, Tendency to be dependable and come to work
Additional Information
I am an inexperienced college student, but I am hardworking and passionate- especially about all things English. I can find joy in almost any job, and I am excited to enter the workforce to become a valuable member of a wonderful team.
Accomplishments
- Academic Honors Diploma
Affiliations
- Patriot Singers Choir
- Link Crew
Timeline
Student Library Assistant
Ball State University
03.2022 - 11.2022
Kohl's Associate
Kohl's
08.2021 - 03.2022
Service Champion
Taco Bell
03.2021 - 07.2021
Babysitter
Family Business
06.2017 - 07.2017
Bachelor of Arts - English Literature
Ball State University
High School Diploma -
Terre Haute North Vigo High School
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