Kylee Burris
Boonville,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Branch Manager
IMKO Workforce Solutions
09.2022 - Current
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Administrative Coordinator
Boone Hospital Center
05.2022 - 09.2022
- Completed bi-weekly payroll for 150+ employees.
- Created presentations and other materials to support organizational activities.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Collections Supervisor
Community Blood Center Of Greater Kansas City
06.2011 - 04.2022
- Kept high average of performance evaluations.
- Ensured compliance with federal, state, and company regulations in all collection activities.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Identified needs and provided training to help support blood product donations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Online 09.2022
Skills
- Branch Operations Management
- Conflict Resolution
- Staff Management
- Human Resources
- Interviewing and Hiring
- Staff Training
- Strong team-builder
- Attention to Detail
- Excellent time management skills
- Customer Service
Timeline
Branch Manager
IMKO Workforce Solutions
09.2022 - Current
Administrative Coordinator
Boone Hospital Center
05.2022 - 09.2022
Collections Supervisor
Community Blood Center Of Greater Kansas City
06.2011 - 04.2022
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
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