Kylee Carnegie
Seattle
Summary
Committed customer service professional with extensive experience engaging with children and adults.
Overview
7
7
years of professional experience
Work History
Nanny
Seattle Families
West Seattle
07.2024 - Current
- Supervised daily activities and routines for children in a safe environment.
- Maintained effective communication with parents regarding children's development and needs.
- Implemented behavior management strategies to promote positive interactions among siblings.
- Prepared nutritious meals aligned with dietary preferences and restrictions of children.
- Managed household tasks related to children's care, ensuring a clean and organized space.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Transported children to school, extracurricular activities, and appointments when needed.
Cafe Manager
The Coffee Oasis
Poulsbo
02.2021 - 01.2024
- Provided safe and welcoming environment to underprivileged youth at the attached drop-in center.
- Managed staff scheduling and team performance for optimal service.
- Developed and implemented training programs for new employees.
- Maintained inventory levels and ordered supplies as needed.
- Created an inviting atmosphere through effective customer service strategies.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Server
BA SA
Bainbridge Island
10.2023 - 12.2023
- Provided exceptional customer service to enhance dining experience.
- Managed food and beverage orders efficiently during peak hours.
- Maintained cleanliness and organization of dining area and workstations.
- Upsold menu items to enhance guest satisfaction and dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Barista
Grindstar
Poulsbo
07.2022 - 08.2023
- Maintained cleanliness and organization of the café environment.
- Operated coffee brewing equipment and maintained daily maintenance tasks.
- Handled cash register transactions and processed customer payments accurately.
- Collaborated with team members to ensure efficient service during peak hours.
- Trained new baristas on beverage preparation and customer service standards.
Sales Lead
Old Navy, Gap
Silverdale
04.2019 - 11.2022
- Trained new associates on company policies and effective sales techniques.
- Collaborated with management to implement merchandising strategies and optimize displays.
- Assisted customers with product selection, creating personalized shopping experiences.
- Managed cash register operations using POS system, processing sales and returns efficiently.
- Led a team of 10+ sales representatives, offering guidance and support to enhance performance.
- Maintained store inventory levels through regular stock assessments and timely orders.
Education
Associate of Arts -
Olympic College
Bremerton, WA12-2021
High School Diploma -
Klahowya Secondary School
Silverdale, WA06-2021
Skills
- Child supervision
- Behavior management
- Household organization
- Customer service
- Food safety
- Order management
- Staff training
- Problem solving
- Attention to detail
- Adaptability
- Leadership
- Strong work ethic
- Sales techniques
References
References available upon request.
Timeline
Nanny
Seattle Families
07.2024 - Current
Server
BA SA
10.2023 - 12.2023
Barista
Grindstar
07.2022 - 08.2023
Cafe Manager
The Coffee Oasis
02.2021 - 01.2024
Sales Lead
Old Navy, Gap
04.2019 - 11.2022
Associate of Arts -
Olympic College
High School Diploma -
Klahowya Secondary School